Account Manager - Local Government (Southeast)

About the role

We invite you to bring your experience and passion for state and local government coupled with an understanding of applying geospatial technology to become an integral part of Esri’s state and local government account team. You’ll work closely with a team that helps new and existing state and local government customers optimize and expand adoption of Esri technology, identify new areas of growth, and share expertise that helps deliver on their mission. At Esri, we are committed to our customers and their success in a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships: prospect, develop, and implement location strategies for organizations; maintain a healthy pipeline of business growth opportunities for new and existing customers.
• Leverage social media and other avenues to build your professional network.
• Participate and present at trade shows, workshops, and seminars.
• Understand our customers: demonstrate industry knowledge and its relevance to the application of GIS; identify key stakeholders and business drivers for an organization.
• Understand customer budgeting and acquisition processes; use solution selling skills to address customer needs and business challenges.
• Learn and grow: clearly articulate the strength and value of Esri technology as it relates to state and local government; conduct research and pursue professional development to anticipate customer needs and trends.
• Deliver results: execute the account management and sales processes for all opportunities; use whiteboard sessions and other techniques to support visual storytelling and propose solutions.
• Collaborate with your team: leverage domain knowledge when working with teams across Esri to define and execute account strategies; be motivated, resourceful, and take initiative to resolve issues.

Requirements

• 2+ years of enterprise sales and/or relevant consulting or program management experience.
• Experience creating partnerships and establishing yourself as a trusted advisor with customers.
• Understanding of account management, account planning, and opportunity strategy creation.
• Demonstrated knowledge of state and local government and new technology trends; ability to translate this into solutions for customers.
• Able to negotiate, present, and support visual storytelling across all levels of an organization.
• Ability to travel domestically or internationally 25-50%.
• Bachelor’s degree in GIS, business administration, or a related field.
• Applicants must be authorized to work for any employer in the U.S.; visa sponsorship is not available for this posting.

Qualifications

• Understanding of GIS, Esri technology, and state and local government as they relate to one another.
• Experience managing the sales life cycle.
• General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations.
• Knowledge of industry fiscal year, budgeting, and procurement cycles.
• Master’s degree in GIS, business administration, or a related field.

Benefits

• Industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families).
• 401(k) and profit-sharing programs.
• Minimum accrual of 80 hours of vacation leave.
• Twelve paid holidays throughout the calendar year.
• Opportunities for personal and professional growth.

Pay

A reasonable estimate of the base salary range is $93,600 USD - $176,800 USD. Compensation decisions take into account skill sets, experience, training, licensure, certifications, and business and organizational needs.