Account Manager - Local Government (Midwest)

Responsibilities

• Build relationships. Prospect, develop, and implement location strategies for organizations.
• Maintain a healthy pipeline of business growth opportunities for new and existing customers.
• Leverage social media and other avenues to build your professional network.
• Participate in trade shows, workshops, and seminars.
• Understand our customers. Demonstrate industry knowledge and its relevance to the application of GIS.
• Identify key stakeholders and business drivers for an organization.
• Understand customer budgeting and acquisition processes.
• Use solution selling skills to understand the needs and business challenges of customers.
• Learn and grow. Clearly articulate the strength and value of Esri technology as it relates to the State and Local Government industry.
• Consistently conduct research and pursue professional development to anticipate customer needs.
• Deliver results. Successfully execute the account management and sales processes for all opportunities.
• Use whiteboard sessions and other techniques to support visual storytelling and propose solutions that best meet the need of the customer.
• Collaborate with others. Leverage your domain knowledge when working with teams across Esri to define and execute account strategies.
• Be motivated and resourceful and take initiative to resolve issues.

  Requirements

  • 1+ years of enterprise sales and/or relevant consulting or program management experience.
  • Experience creating partnerships, and establishing yourself as a trusted advisor with customers.
  • Demonstrated knowledge of the State and Local Government industry and new technology trends and the ability to translate this into solutions for customers.
  • Able to negotiate, present, and support visual storytelling across all levels of an organization.
  • Able to travel domestically or internationally 25-50%.
  • Bachelor’s degree in GIS, business administration, or a related field.

  Qualifications

  • Understanding of GIS, Esri technology, and government as they relate to one another.
  • Experience managing the sales life cycle.
  • General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations.
  • Understanding of industry fiscal year, budgeting, and procurement cycles.
  • Master’s degree in GIS, business administration, or a related field.