Account Manager (Midwestern Region)
ALTIVIA · Ohio, United States · 1 wk ago
RemoteRemoteBusiness DevelopmentFull-time
Location: Midwestern Region, United States About ALTIVIA: ALTIVIA is a leading North American supplier of specialty and commodity chemicals serving customers across multiple industrial markets. With a strong commitment to safety, reliability, and unrivaled customer experience, ALTIVIA is seeking an experienced Account Manager to grow and manage strategic customer relationships across the Midwestern United States. Job Overview: The Account Manager will be responsible for retaining and expanding key customer accounts across the Midwestern region, with accountability for revenue growth, margin performance, demand forecasting, customer satisfaction, and new business development. This role requires a seasoned commercial professional who can manage complex customer relationships, negotiate effectively, coordinate internally across functions, and travel as required to support customer and business needs. Key Responsibilities: Account Strategy: Develop and execute strategic account plans that support sales targets, margin objectives, retention priorities, and new growth opportunities.Customer Relationship Management: Build and maintain trusted relationships with key decision makers while understanding customer needs, buying behavior, and service expectations.Commercial Growth: Identify and pursue opportunities to expand volume, improve product mix, secure new business, and strengthen customer profitability.Market Intelligence: Monitor industry trends, competitor activity, customer demand signals, and regional market conditions to inform commercial decisions.Internal Coordination: Partner with operations, customer service, logistics, technical, marketing, and product management teams to align customer commitments with business capabilities.Forecasting and Reporting: Maintain accurate forecasts, call reports, pipeline updates, market insights, and customer feedback to support business planning and leadership visibility. Qualifications: Required Experience: 8-10 years of progressive sales, account management, or commercial experience, preferably within the chemical, petrochemical, industrial, or manufacturing sectors.Commercial Track Record: Demonstrated success meeting or exceeding sales targets, managing customer profitability, and developing growth opportunities within assigned accounts or territories.Negotiation and Business Acumen: Strong ability to negotiate pricing, contracts, supply expectations, and service commitments while balancing customer needs with company objectives.Relationship Leadership: Excellent interpersonal, communication, and follow-through skills with the ability to build credibility across customers and internal functions.Planning Discipline: Ability to develop account plans, manage a sales pipeline, maintain accurate forecasts, and use CRM or reporting tools to support business decisions.Preferred Industry Knowledge: Familiarity with chemical industry commercial practices, supply chains, pricing dynamics, distribution channels, or industrial customer requirements is strongly preferred.Education: Bachelor's degree in business, chemistry, engineering, supply chain, or a related field is preferred; equivalent relevant commercial experience will be considered. Benefits: ALTIVIA offers competitive compensation, benefits, and opportunities for professional development and advancement. If you are a highly motivated commercial professional with a passion for building lasting customer relationships and delivering measurable business results, we invite you to apply for this opportunity to contribute to ALTIVIA’s continued growth in the Midwestern region. Please submit your resume and cover letter detailing your relevant experience.