Account Manager-Inside Sales

About the role

Our Client is a growing consumer products company that fosters a collaborative, fast-paced work environment where employees are empowered to contribute directly to business growth, customer success, and revenue generation. The Bilingual Spanish/English Account Manager - Inside Sales position plays a critical role in driving revenue growth while providing exceptional customer service.

Responsibilities

• Develop and maintain a pipeline of prospective customers.
• Generate new business opportunities through outbound sales calls and prospecting activities.
• Identify new sales channels and market opportunities.
• Build long-term relationships with new and existing customers.
• Achieve and exceed established sales goals and performance metrics.
• Manage and grow existing customer accounts.
• Maintain regular communication with customers to strengthen relationships.
• Identify upselling and cross-selling opportunities.
• Ensure high levels of customer satisfaction throughout the sales process.
• Resolve customer concerns professionally and efficiently.
• Conduct daily outbound calls to generate new orders and sales opportunities.
• Present Our Client's products and solutions to prospective customers.
• Understand customer needs and recommend appropriate solutions.
• Negotiate pricing and close sales opportunities.
• Follow up on customer inquiries, quotes, and sales opportunities.
• Maintain accurate customer records within CRM and ERP systems.
• Track customer interactions, sales activities, and pipeline progress.
• Process customer orders accurately and efficiently.
• Prepare sales reports and update account information.
• Monitor sales performance and customer activity.
• Work closely with internal sales, customer service, and operations teams.
• Cook up customer requests and order fulfillment.
• Support company initiatives focused on business growth and customer retention.
• Participate in team meetings and sales planning activities.

Requirements

• Minimum 2+ years of inside sales, account management, outbound sales, or business development experience.
• Experience managing customer accounts and sales pipelines.
• Experience working in a fast-paced sales environment.
• CRM and ERP system experience preferred.
• Fluent in both Spanish and English (written and verbal).

Qualifications

• High School Diploma or equivalent required.
• Associate's or Bachelor's Degree in Business, Marketing, or a related field preferred.

Skills

• Bilingual Spanish & English Communication.
• Inside Sales & Business Development.
• Account Management & Customer Retention.
• Outbound Prospecting & Lead Generation.
• CRM & ERP Systems.
• Sales Negotiation & Closing.
• Relationship Building.
• Customer Service.
• Time Management.
• Problem Solving.

Core Competencies

• Strong verbal and written communication skills.
• Excellent phone presence and interpersonal skills.
• Ability to build long-term customer relationships.
• Self-motivated with strong organizational skills.
• Ability to manage multiple accounts simultaneously.
• Results-driven with a passion for achieving sales goals.
• Ability to work independently and collaboratively within a team environment.

Benefits

Our Client offers excellent opportunities for motivated sales professionals to build rewarding careers. This position plays a critical role in driving revenue growth while providing exceptional customer service.

Pay

Competitive salary based on experience and qualifications.

Schedule

Full-time, On-site, Little Rock, Arkansas. Fast-paced, team-oriented sales environment.

Why Join Our Client?

• Opportunity for professional growth and career advancement.
• Make a direct impact on Our Client's continued success and expansion.