Account Manager - In-House Creative Agency

Leadership

You will be the hub of the wheel for all Greenhouse projects in your designated workstream and will need to partner with colleagues and stakeholders at all levels, demonstrating an ability to balance priorities, manage up to senior leadership and reach down to understand project nuances.

Managing Client Relationships

Act as the primary point of contact for Clients, Creatives and other stakeholders; maintain strong relationships to ensure effective planning and problem-solving. Throughout it all, you’ll be responsible for keeping work moving forward—thoughtfully, efficiently, and collaboratively.

Brief writing

Partner with requestors to develop well informed strategic marketing briefs and assist in writing agency-specific creative briefs.

Brand consistency

Ensure brand uniformity across all channels based upon brand standards/guidelines.

Campaign Coordination

Oversee the development and execution of marketing/advertising campaigns from input through execution, connecting dots and ensuring alignment with business objectives and approved strategies.

Communication

Effectively communicate and partner with clients, creatives, the Brand team, Operations, lines of business and other stakeholders to keep everyone informed and on track.

Problem Solving

Identify and resolve challenges that arise to maintain project timelines and high-quality creative.

Project Management

Manage projects from start to finish, including using workflow tools, communicating updates to stakeholders, supporting creative team presentations, and ensuring client feedback aligns with communication strategies.

Skills And Requirements

• Bachelor’s degree in Advertising, Marketing, Business, Communications or similar field
• Understanding of advertising industry and current trends
• 8-10+ years of external advertising agency and/or in-house agency Account Management experience
• Strong creative instincts and passion for developing great work
• Strong communication and leadership skills (written and oral) and ability to build partnerships amongst peers and senior leadership
• Be detail oriented and comfortable working in a fast-paced environment with tight timelines
• Experience and/or interest in AI/emerging technologies
• Expertise in concepting integrated campaigns, ideally for Financial Services clients
• Strong knowledge of best practices for email, social, video, content and direct marketing
• Excellent organizational and decision-making skills
• Experience in both B2B and B2C a plus
• Financial Services/banking category experience a plus