Account Manager I

TRACE3 IS A LEADING TRANSFORMATIVE IT AUTHORITY PROVIDING UNIQUE TECHNOLOGY SOLUTIONS AND CONSULTING SERVICES TO OUR CLIENTS.

About the role

The Account Manager I, Midwest will be responsible for prospecting, developing and closing sales opportunities in the Midwest Region. This position will be responsible for selling technology solutions in core competencies of storage, security, virtualization, backup, networking, innovation, cloud and data intelligence services. This position will have a strong understanding of how technology enables businesses to develop strategies and meet objectives. The Account Manager I, Midwest will be involved in the entire sales cycle, including leading meetings to discuss key business and technology issues, assessing clients' needs and identifying the products/solutions that best meet those needs.

Responsibilities

• Drive business line revenue within assigned territory and accounts;
• Discover, prospect and qualify new opportunities as well as cross-sell and up-sell opportunities within existing customer base;
• Supervise and ensure optimal client satisfaction throughout the entire life cycle of the engagement by providing the Trace3 “Total Customer Experience”;
• Represent Trace3 to the customer in all sales-related matters and understand the customer’s business, product requirements, and industry challenges;
• Lead the proposed solution including transitioning the build and implementation to the delivery team, and remain engaged with the client while becoming a “thought leader” for the next opportunity;
• Build and maintain in-depth knowledge of Trace3’s products, services, partners, and markets;
• Communicate Trace3’s value proposition to varying technical and non-technical clients, including executive ''C'' level management, VP, and Director levels, and end-users;
• Build and maintain strong and lasting relationships with key stakeholders and decision makers in client organizations;
• Work closely with the client to understand and manage their expectations while simultaneously working closely with the Trace3 Team to ensure delivery.

Requirements

• Minimum of 5 years’ experience as an individual contributor selling enterprise level professional/technology services, managed services or end user solutions;
• History of successfully selling into Fortune 750 companies preferred; industry knowledge of IT services and products;
• Experience preparing, writing, creating, and delivering value-add sales solution presentations and proposals;
• Strong understanding of business environments and challenges of IT operations in an enterprise level corporation;
• Strong financial and business acumen with understanding of a multi-faceted business operation;
• Excellent understanding of business environments and challenges of IT operations in an enterprise level corporation;
• Excellent oral, written communication and presentation skills with an ability to present technical issues, training sessions, and demos to C-Level Executives and non-technical audience;
• Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment;
• Comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment;
• Motivated self-starter who loves to solve challenging problems;
• Ability to approach customer and sales requests with a proactive and consultative manner; listen and understand user requests and needs and effectively deliver;
• Ability to travel; holds a valid driver’s license.

Qualifications

• Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs.
• Estimated Pay Range: $50,000 USD - $80,000 USD.

Benefits

• Comprehensive medical, dental and vision plans for you and your dependents;
• 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability;
• Competitive Compensation;
• Training and development programs;
• Major offices stocked with snacks and beverages;
• Collaborative and cool culture;
• Work-life balance and generous paid time off.

Company Commitment

• We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.
• We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow.
• We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.
• As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements.
• We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.