Account Manager I

Summary

Responsible for ensuring the successful operations of a portfolio of accounts including: Client Relations, Enhancement Sales, Quality Control.

Responsibilities

• Assists team leaders in the Maintenance Division
• Plans and sells enhancements to clients
• Responsible for set group of client accounts
• Oversees and manages maintenance enhancement crews on day to day operations
• Monitors the quality of work by routinely inspecting job sites
• Trains and develops team members in proper horticulture and equipment techniques
• Inputs information as necessary into data system
• Communicates effectively via phone, email, text and face to face meetings with clients, vendors and internal team members
• Establish and maintain safety and security for all employees and customers
• Have a student mentality – to grow, you must learn new skills

Qualifications

• A landscape professional with a positive and engaging interpersonal style
• Bachelor's Degree in Horticulture or a related major preferred
• Strong horticulture knowledge and license is preferred
• Knowledge of southern climate horticultural practices and high-level property maintenance experience is a plus
• Passion for client service and communication
• Superb communication skills; knowledge of Spanish a plus
• Must be able to multitask and prioritize
• A valid Driver's License

Physical Demands

While performing the duties of this job, the employee will be required to stand, walk, crouch, stoop or kneel, reach with hands and arms, talk, and hear. The employee must be able to lift and/or move up to 80 pounds. Specific vision abilities required by this job are dictated by the Louisiana Driver's License requirements.

Job Conditions

While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions, outside weather (heat or cold), and moving mechanical equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.