Account Manager I

Vulcan Industries has been providing merchandising display solutions for 80 years. We take pride in our diverse customer base which includes some of the world’s best known retailers and brand marketers. With domestic and off-shore manufacturing, as well as sales offices in key markets across the country, we offer global solutions in today’s global economy.

About the role

Vulcan Industries is seeking a dynamic and results-oriented Business Development Manager to join our collaborative Sales and Marketing team in Charlotte, North Carolina. The Business Development Manager will focus on identifying, developing, and securing new business opportunities with retailers and consumer packaged goods (CPG) companies. The ideal candidate will build strategic customer relationships, generate new revenue streams, and collaborate with internal teams throughout the sales and project lifecycle to ensure exceptional customer experiences and successful project execution.

Responsibilities

• Generate and qualify new business opportunities with retailers and CPG companies.
• Develop and execute strategic prospecting and lead generation activities.
• Build and maintain strong relationships with new and prospective customers.
• Lead customers through the design and development process in partnership with Design, Engineering, Estimating, and Project Management teams.
• Prepare and deliver compelling sales presentations and proposals.
• Manage the sales cycle from initial contact through contract award and project completion.
• Accurately communicate customer requirements through CRM systems and internal processes.
• Collaborate with production, logistics, and customer service teams to ensure timely and successful delivery of solutions.
• Maintain regular activity reporting and pipeline management.
• Represent Vulcan Industries professionally at customer meetings, industry events, and trade shows.

Requirements

• Minimum of 4 years of business development, sales, or account management experience, preferably within the retail display, merchandising, manufacturing, or related industries.
• Strong presentation and communication skills with the ability to engage executive-level decision-makers.
• Proven ability to work independently and collaboratively across departments.
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Experience creating professional sales presentations and proposals.
• Ability to travel frequently as required.

Preferred Qualifications

• Demonstrated success opening new accounts and developing relationships with retailers and consumer goods companies.
• Bachelor's degree in Business, Marketing, Sales, or a related field.
• Experience using Salesforce or other CRM platforms.
• Existing relationships within retail sectors, including Home & Garden retailers and CPG organizations.
• Experience selling custom merchandising displays, fixtures, or related manufacturing solutions.

Working Conditions

• Hybrid environment including office-based and remote work.
• Flexible and variable work schedules as business needs require.
• Occasional overtime.
• Frequent travel to customer locations, trade shows, and industry events.

Physical Requirements

• Ability to prepare professional reports and business correspondence.
• Ability to quickly learn new software systems and business processes.
• Extended periods of sitting and computer use.
• Reaching and light physical activity as needed.
• Occasional lifting of up to 50 pounds.
• Ability to travel frequently.

Performance Expectations

• Establishing relationships with new retailers and consumer goods companies.
• Consistently generating new business opportunities and revenue growth.
• Building long-term customer partnerships that increase sales and market share.
• Maintaining high ethical standards and compliance with all applicable regulations and company policies.
• Delivering exceptional customer experiences throughout the sales and project lifecycle.

Why Join Vulcan Industries?

• Join a respected industry leader with over 80 years of success.
• Work with a collaborative, experienced, and customer-focused team.
• Help create innovative merchandising solutions for leading retail and consumer brands.
• Opportunity for professional growth and significant impact on company success.