Account Manager

Account Manager Role

Providing quick and friendly customer service either in person or over the phone to assist with questions, or taking and posting loan payments.

Preparing loan documents and managing the application process.

Creating and maintaining positive customer relationships and keeping in contact with our customers regarding their loan status.

Contacting customers to help them get back on track if they have overdue payments.

Partnership with Management to maintain branch operating standards and grow the business.

Benefits

Competitive, Low-cost employee health, dental, vision, and life insurance for full time Team Members.

401(k) plan including company match.

Paid holidays and vacation time.

Monthly bonus opportunities.

Qualifications

A high school diploma or equivalent is required.

Experience in customer service or a related field is preferred.

Strong communication skills are essential.

Ability to work independently and manage multiple tasks.

Basic computer skills, including proficiency with Microsoft Office.

Occasional travel may be required.