Account Manager

About the role

Oversees end to end security operations for assigned client accounts, ensuring high-quality service delivery, proactive issue resolution, and continuous improvement. As an Account Manager, you will drive account growth through service enhancements and new business development while maintaining operational efficiency.

Responsibilities

• Develops post orders
• Schedules workforce
• Supervises teams
• Delivers training to ensure compliance and performance excellence

Requirements

• Serves key point of client contact to ensure high quality customer service
• Assists with onboarding and develops high caliber staff
• Willing to fill in at lower levels when necessary while managing high-level responsibilities
• Successfully handles and prioritizes multiple competing assignments and effectively manages deadlines
• Organized, self-disciplined, technologically savvy, compliant, and communicates timely and effectively at all levels

Qualifications

• At least 18 years of age
• Associate Degree
• 3 years of responsible experience in the security industry and/or business management
• Or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company

Skills

• Customer service focus
• Team leadership
• Project management
• Training and development
• Operational efficiency

Benefits

• Salary of $85K Annually
• Full benefit package including:
• Medical Insurance
• Life Insurance
• Dental
• Vision
• 10 Vacation Days Accrued
• 4 Floating Holidays
• 6 Sick Days
• 401K

Pay

• $85K Annually

Schedule

• Varies based on client needs