Account Implementation Representative - Healthcare EDI Software

About the role

The XIT Account Representative is responsible for managing the application, customization, and training aspects of an Xpeditor (Claims Management) implementation. In addition to the Quadax proprietary claims processing software (Xpeditor), the XIT Account Representative is responsible for implementing the related software products: Eligibility, Denial Management Workflow, Decision Intelligence, ICV Medicare and Medicaid, Axis, Host Interface Module for Epic, and DDE Link. Candidates must be located in one of the following states: OH, PA, MI, IN, KY, WV, TN, GA, FL, TX, MO, WI, NE, SD, SC, or NC (Hybrid for those near Middleburg Heights, OH — onsite 3 days/week if not traveling).

Responsibilities

• Write, test, and document custom data converts and edits.
• Work with EDI Client Setup, the EDI Edits and Documentation department, and EDI Transmissions to setup new payers in new territories.
• Responsible for providing training to clients which can range from small-to-large sized groups.
• Must be detail oriented, able to multitask and maintain professional relationships with multiple clients, and have sufficient public speaking abilities.
• Proven track record of learning proprietary software and systems quickly, and in-depth enough to train new clients on their use.
• Travel onsite to the client multiple times to complete an implementation. (25%-35% travel)

Requirements

• ServiceNow
• SharePoint
• Microsoft Teams
• WorkPlace and Concur
• ANSI 5010 837P/837I/835
• Programming experience

Pay

Salary range: $52k‑$62k