Account Growth Manager, HLS Payer

Position Overview

We are seeking a dynamic and strategic Account Manager to lead and grow relationships within the payer ecosystem—including health insurers, TPAs, and government-sponsored programs. You will serve as the primary point of contact, driving client satisfaction, contract performance, and revenue growth.

Key Responsibilities

• Manage a portfolio of payer accounts, ensuring high levels of client satisfaction and retention
• Serve as a trusted advisor to payer clients, understanding their operational, regulatory, and strategic needs
• Lead contract negotiations, renewals, and performance reviews
• Collaborate with internal teams (analytics, product) to deliver customized solutions
• Monitor KPIs, SLAs, and compliance metrics across payer engagements
• Identify upsell and cross-sell opportunities to expand account value
• Stay current on payer trends, reimbursement models, and regulatory changes

Required Skills & Experience

• 10+ years of experience in healthcare account management, preferably in payer-facing roles
• Strong understanding of payer operations, claims processing, provider networks, and value-based care models
• Excellent communication, negotiation, and relationship-building skills
• Familiarity with healthcare data standards (ICD-10, CPT, HL7/FHIR)
• Experience with CRM tools (e.g., Salesforce) and reporting platforms

Pay

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current starting base range is: Up to $230,000. In addition, for the current performance period, you may be eligible for a discretionary bonus.

Benefits

• Health, dental, vision, life insurance, and disability plans
• 11 paid holidays
• 12 weeks of Parental Leave
• “Free time” PTO policy
• Eligibility for the Company 401(k) Plan after 30 days of employment

Hiring Information

Note: This position is not eligible for Immigration Sponsorship at this time. Hiring Related Queries: India: HiringsupportIndia@fractal.ai Outside India: HiringsupportROW@fractal.ai This inbox does not process resume submissions. All applications must be made through posted job openings Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!