Account Expert, ENT & STR Virtual Business-Overland Park
About the role
This role is essential for acquiring new business customers within targeted enterprise and strategic accounts with decentralized purchasing models. It involves prospecting sales leads, conducting discovery conversations, and promoting relevant products and services to potential customers. The role requires managing business verification, credit underwriting, customer protection reviews, and coordinating with fraud teams. Success is measured by meeting and exceeding monthly sales quotas through effective customer acquisition and account management.
Job Responsibilities
- Engage in daily customer communication and follow-up to generate and qualify new business opportunities
- Conduct research to understand customer needs and tailor product and service messaging accordingly
- Manage the sales process from initial contact through proposal development to order finalization
- Complete required training to maintain up-to-date knowledge of products and services
- Manage business verification, credit underwriting, customer protection, and collaborate with fraud teams to ensure compliance
- Also responsible for other duties/projects as assigned by business management as needed
Education and Work Experience
A High School Diploma/GED is required. Two to four years of experience in inside, outside, retail, or similar sales positions, or two years of customer service, sales, and/or retention, is preferred.
Knowledge, Skills and Abilities
- At least 18 years of age
- Legally authorized to work in the United States
Pay
Total Target Cash Pay Range: $60,894 - $109,848, inclusive of target incentives
Base Pay Range: $42,626 - $76,894
Benefits
T-Mobile offers a comprehensive benefits package including medical, dental, and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off, up to 12 paid holidays, paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. Additionally, eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!
Travel
No
Safety Sensitive Position
No
DOT Regulated
No