Account Executive, Scale

What is the opportunity?

Are you ready to lead the charge in AI-driven customer service? As a Scale Account Executive, you will be a key member of the team leading the growth of our new business. We're building a world-class sales organization, and the road ahead is going to be very exciting.

What will I be doing?

• Owning the full sales cycle for net-new business in the 0–50 FTE segment, from prospecting and discovery through close
• Identify, qualify, and convert high-potential prospects by deeply understanding their business pains and positioning Fin as a transformative solution
• Develop and execute strategic territory plans to maximize new logo acquisition and pipeline coverage
• Build a healthy, accurate pipeline and forecast consistently against quarterly and annual new business targets
• Partner with Marketing and Solutions Engineers to drive efficient pipeline generation and a seamless buyer experience
• Collaborate with Product and Customer Success by feeding market and prospect insights back to the business to drive continued innovation

What skills do I need?

• 2+ years selling SaaS products, ideally 1+ years in a closing role
• Proven hunter mentality with a track record of sourcing and closing net-new business
• Ability to manage a high-velocity pipeline across a large number of deals simultaneously
• Strong sales instincts and a consistent track record of hitting and exceeding quota
• Exceptional written and verbal communicator
• Comfortable and energized operating and problem-solving in a fast-moving organization
• Exhibits a growth mindset, intellectual curiosity, and ambition
• Ability to quickly build trust and credibility with buyers across functions and executive seniority levels
• Demonstrable history of leadership, with both immediate and cross-functional teammates

Benefits

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Social events for Intercom employees, friends, and family
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated

The OTE range for candidates within the Greater San Francisco Area is $132,200 - $158,050. Actual pay will depend on a variety of factors such as education, skills, experience, location, etc. The pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Policies

• Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home.
• We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone.
• Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.