Account Executive

Position Overview

You will lead all new business sales for Piano Analytics in North America within our New Verticals team selling to healthcare, retail/e-commerce, and BFSI. Working directly with your dedicated Business Development Associate (BDA), you’ll generate your own pipeline through outbound and run complex deal cycles from prospect to closed/won. This is a high-visibility role on a growing team, with the autonomy to shape how Piano shows up in markets we’ve found early proven success within — plus, the support of marketing, sales engineering, and client services behind you.

Key Responsibilities

• Generate pipeline through thoughtful, targeted outbound to accounts in regulated industries like healthcare, hospital systems, and retail banking
• Work closely with your BDA to scale outreach and share learnings with Marketing to sharpen our messaging and ideal-customer profile
• Own deals from first conversation through discovery, evaluation, negotiation, and close
• Attend industry events 3-4 times per year in NAM (US, Canada)
• Run consultative discovery to understand each prospect’s priorities, buying process, and decision criteria
• Be a product expert, working with your Sales Engineer to deliver tailored, value-based demos that connect Piano to the outcomes your prospects care about
• Build ROI-driven business cases and executive proposals; sell Analytics on its own or as part of the broader Piano platform
• Guide multi-stakeholder deals — develop champions, build C-suite relationships, and partner with Sales Engineers on technical evaluations and proofs of concept
• Set clear expectations so deals transition smoothly to our delivery teams
• Keep your pipeline and forecast accurate and up to date in Salesforce

Qualifications & Experience

• Must be located on the East Coast (EST)
• 4+ years of B2B SaaS sales experience, consistently meeting or exceeding quota in a closing role
• A track record of generating your own pipeline through outbound
• A history of building momentum from the ground up
• Comfort guiding complex, multi-stakeholder enterprise deals with a focus on compliance
• A consultative approach — you listen and diagnose before you prescribe
• Strong communication and executive presence, in writing and in the room
• Experience selling web behavioral analytics, data tools, or business intelligence solutions is a strong bonus, but not required
• Experience selling into healthcare, hospital systems, or financial services is a strong bonus but not required

Perks at Piano

• Unlimited PTO
• 95% healthcare coverage
• Stock options