Account Executive, Mid-Market

About the role

Genesys helps organizations create better customer experiences through AI-powered experience orchestration, connecting people, systems, data and AI to deliver personalized service, improve operational efficiency and build stronger customer relationships. The platform is used by more than 8,000 organizations in over 100 countries. As a Mid-Market Account Executive in Healthcare, you will drive revenue growth by bringing in net new business from healthcare prospects and managing existing customers, creating and nurturing strategic relationships with some of the largest companies in the industry.

Responsibilities

• Drive revenue growth and acquire net new business from healthcare industry prospects
• Manage and expand existing customer accounts
• Create and nurture strategic relationships with key stakeholders
• Bring innovative AI-powered solutions to large enterprise customers
• Own and develop your sales territory
• Build a lucrative pipeline of opportunity in a high-growth industry segment
• Understand customer strategies and help them drive business outcomes using Genesys solutions

Requirements

• Adjacent CX industry experience or healthcare sales experience (both preferred but not required)
• Experience leading complex sales cycles with a record of accurately forecasting and closing large deals ($100k–$500k ACV) involving multiple stakeholders, geographies, and departments
• Experience understanding customer needs and creating solutions using Genesys products to solve their biggest challenges
• Experience communicating, negotiating, and closing with customer executives and stakeholders
• Experience building pipeline at or above 3X quota and capturing new business logos
• 5+ years of sales success selling into the healthcare industry and related accounts
• Track record of successful revenue attainment in complex sales cycles
• Experience using MEDDPICC or similar deal qualification framework (a plus)
• BS or BA degree or equivalent work-related experience
• Ability to travel up to 50%

Compensation

Base compensation range: $84,100.00 – $147,900.00. Actual salaries vary depending on a candidate’s experience, qualifications, skills, and location. This role may also be eligible for commission or performance-based bonus opportunities.

Benefits

• Medical, Dental, and Vision Insurance
• Telehealth coverage
• Flexible work schedules and work-from-home opportunities
• Development and career growth opportunities
• Open Time Off in addition to 10 paid holidays
• 401(k) matching program
• Adoption Assistance
• Fertility treatments

Culture

• AI at enterprise scale: build, support and operate AI-powered technology used by 8,000+ organizations worldwide; 150+ new AI features released in the last fiscal year
• Flexible-first culture: global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work
• Growth in the AI era: future-ready skills through mentorship, learning programs, leadership development and education support
• Time to recharge and give back: paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families
• Recognized globally: Great Place to Work® certified in 17 countries; 94% of employees are proud to tell others they work at Genesys