Account Executive, Mid-Market

Genesys helps organizations create better customer experiences through AI-powered experience orchestration, connecting people, systems, data, and AI to deliver personalized service, improve operational efficiency, and build stronger customer relationships. The platform is used by more than 8,000 organizations in over 100 countries, moving AI from possibility to production in real-world enterprise environments every day.

Responsibilities

• Drive revenue growth and bring in net new business from prospects in the Healthcare industry
• Manage existing customer relationships and expand accounts
• Create and nurture strategic relationships with some of the largest companies
• Lead complex sales cycles with multiple stakeholders, geographies, and departments
• Accurately forecast and close large deals ($100k–$500k ACV)
• Understand customer needs and create solutions using Genesys products to solve their biggest challenges
• Communicate, negotiate, and close with customer executives and stakeholders
• Build pipeline at or above 3X quota and capture new business logos
• Travel up to 50% as needed

Requirements

• 5+ years of sales success selling into the healthcare industry and related accounts
• Adjacent CX industry experience or healthcare sales experience (both preferred but not required)
• Proven track record of leading complex sales cycles with successful revenue attainment
• Experience accurately forecasting and closing large deals ($100k–$500k ACV) involving multiple stakeholders, geographies, and departments
• Ability to understand customer needs and create solutions using Genesys products
• Experience communicating, negotiating, and closing with customer executives and stakeholders
• Demonstrated ability to build pipeline at or above 3X quota and capture new business logos
• Experience using MEDDPICC or similar deal qualification framework (a plus)
• BS or BA degree or equivalent work-related experience
• Ability to travel up to 50%

Benefits

• Medical, dental, and vision insurance with telehealth coverage
• Flexible work schedules and work-from-home opportunities
• Development and career growth opportunities
• Open Time Off in addition to 10 paid holidays
• 401(k) matching program
• Adoption assistance
• Fertility treatments
• Paid volunteer time
• August Free Fridays
• Well-being resources and regionally tailored programs for employees and their families
• Mentorship, learning programs, leadership development, and education support
• Great Place to Work® certified in 17 countries; 94% of employees are proud to work at Genesys

Compensation

This role has a market-competitive salary with an anticipated base compensation range of $84,100.00 – $147,900.00. Actual salaries vary depending on a candidate’s experience, qualifications, skills, and location. The role may also be eligible for commission or performance-based bonus opportunities.