Account Executive, Mid-Market

About the role

Genesys helps organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. We serve more than 8,000 organizations in over 100 countries.

As a Mid-Market Account Executive in Healthcare, you will be responsible for driving revenue growth and bringing in net new business from prospects in the Healthcare industry, in addition to managing existing customers. You will have the opportunity to bring innovative solutions to some of the largest companies where you will create and nurture strategic relationships.

Why work for Genesys? You will own your earnings potential and build a lucrative pipeline of opportunity in a high growth industry segment. You will work for a market leader backed by Gartner Magic Quadrant position. You will have a unique opportunity to understand customers’ strategies and help them drive their business using our unique solutions, with the ability to own and develop your territory.

Responsibilities

• Drive revenue growth and bring in net new business from healthcare prospects
• Manage existing customer relationships
• Create and nurture strategic relationships with large companies
• Bring innovative solutions to address customer challenges
• Lead complex sales cycles with multiple stakeholders, geographies, and departments
• Accurately forecast and close large deals ($100k-$500k ACV)
• Build pipeline at or above 3X quota and capture new business logos
• Communicate, negotiate, and close with customer executives and stakeholders
• Understand customer needs and create solutions using Genesys products
• Travel up to 50% as needed

Requirements

• 5+ years of sales success selling into healthcare industry and related accounts
• Experience leading complex sales cycles with a track record of successful revenue attainment
• Experience leading complex sales cycles with a record of accurately forecasting and closing large deals ($100k-$500k ACV) including multiple stakeholders, geographies, and departments
• Experience understanding customer needs and creating solutions using products to solve their biggest challenges
• Experience communicating, negotiating, and closing with customer executives and stakeholders
• Experience building pipeline at or above 3X quota and capturing new business logos
• Adjacent CX industry experience or healthcare sales experience (both preferred but not required)
• Experience using MEDDPICC or similar deal qualification framework (a plus)
• BS or BA degree or equivalent work-related experience
• Ability to travel up to 50%

Compensation

This role has a market-competitive salary with an anticipated base compensation range of $84,100.00 - $147,900.00. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for commission or performance-based bonus opportunities.

Benefits

• Medical, Dental, and Vision Insurance
• Telehealth coverage
• Flexible work schedules and work from home opportunities
• Development and career growth opportunities
• Open Time Off in addition to 10 paid holidays
• 401(k) matching program
• Adoption Assistance
• Fertility treatments
• Paid volunteer time
• August Free Fridays
• Well-being resources
• Regionally tailored programs for employees and their families

Company culture

Genesys is a flexible-first culture with a global team of nearly 7,000 employees. The company