Account Executive, Mercury Membership Experience

Job Summary

Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center. We are headquartered in downtown Phoenix and are driven by a culture built on passion, creativity, innovation, and care. Our people are at the center of everything we do, united by a shared commitment to create unforgettable memories for our fans, partners, and community. We offer a fast-paced, collaborative environment where every team member contributes to the success of our teams, the experiences of our fans, and the impact we make throughout our community.

About the role

The Account Manager, Membership Experience will assist team members with engaging, servicing, and renewing Phoenix Mercury season ticket members. This person will also generate leads via prospecting, networking, or connecting with referrals, schedule and complete face-to-face appointments in arena and across the Phoenix metro area, and perform other duties as assigned.

Responsibilities

• Make outbound calls, emails, and messages to current clients and potential prospects
• Work gamedays, member, and new sales events
• Generate leads via prospecting, networking, or connecting with referrals
• Schedule and complete face-to-face appointments in arena and across the Phoenix metro area
• Perform other duties as assigned

Requirements

• Proficiency in Microsoft Office applications, including Outlook, Word, Excel and PowerPoint
• Strong interpersonal, time management, and communication skills
• Professional verbal and written communication skills
• Optimistic team-first attitude and a competitive desire preferred
• Willing to work non-traditional hours, weekends, and gamedays preferred
• High School Diploma/GED
• Bachelor’s degree preferred
• 1-2 years working in a sales and/or service role preferred
• Previous experience working with Microsoft Dynamics & Arctics preferred

Qualifications

• High School Diploma/GED
• Bachelor’s degree preferred
• 1-2 years working in a sales and/or service role preferred
• Previous experience working with Microsoft Dynamics & Arctics preferred

Skills

• Proficiency in Microsoft Office applications, including Outlook, Word, Excel and PowerPoint
• Strong interpersonal, time management, and communication skills
• Professional verbal and written communication skills
• Optimistic team-first attitude and a competitive desire preferred
• Willing to work non-traditional hours, weekends, and gamedays preferred

Benefits

• Competitive medical, dental, vision, life and disability coverage options
• Paid vacation, sick time, volunteer time and company holidays
• 401(k) plan with Player 15 Group match
• Team member experiences throughout the year including team offsites, catered lunches, coffee stands, ice cream trucks and more
• Team swag throughout the year plus employee discounts at our Team Shop and online store
• Complimentary tickets to Phoenix Suns, Phoenix Mercury, and Valley Suns games, plus other local sporting events and concerts, as available
• Access to amenities, including: Full fitness center with locker rooms and showers, indoor/outdoor basketball courts, pickleball court, golf simulator and putting green

Pay

Compensation is commensurate with experience.

Schedule

Hours are flexible and can include evenings, weekends, and holidays.