Account Executive I, Inside Sales

We need to output HTML fragment with sections: About the role? The posting includes description. We need to use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate. We need to preserve all substantive info. We need to parse the posting. Content: Intro: "Ready to help us transform healthcare? Bring your true colors to blue." (maybe tagline). Then "What We Need Within a call center environment, the Account Executive I, Inside Sales is responsible for marketing, selling, and retaining the BCBSMA Commercial Medical and Dental small group product portfolio with our broker partners, direct accounts, and individuals. Inside Sales Executives are expected to cross sell, retain, and sell new business (multiple lines) to help grow the BCBSMA market share as well as build and maintain broker partner relationships that influence the sale of the product portfolio. They are knowledgeable of our complete line of products and services and provide consultative, complex solutions in a price sensitive and regulated environment. Through efficient territory and time management they work to develop and implement strategies that include insured arrangements as well as drive our consumer engagement products including Healthy Actions, RAM and tiered network products. This position is eligible for the following personas: eWorker, Mobile, Resident." Then "Your Day to Day" with bullet-like sentences. Then "We’re Looking For" with requirements. Then "What You Bring" with education etc. Then "Location Hingham Time Type Full time Hourly Range: $27.21 - $33.25" plus description about pay range. Then benefits: "We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees." Also "WHY Blue Cross Blue Shield of MA?" includes culture etc but likely boilerplate? Might be considered fluff but still substantive? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "WHY Blue Cross..." seems like marketing but not boilerplate; but may be considered fluff. However we need to preserve all substantive information; not invent or summarize away detail. The "WHY..." includes statements about inclusive workplace etc. Might be considered not essential but still part of posting. However we can decide to include as part of About the role? Probably better to keep only sections with concrete info: About the role (overview), Responsibilities (day-to-day), Requirements (experience etc), Qualifications (education/license), Skills (specific skills), Benefits, Pay, Schedule. We have schedule: Full time. Pay: Hourly range $27.21 - $33.25. Benefits: as described. Now we need to extract content for each section. About the role: Could be the initial paragraph describing role: "Within a call center environment, the Account Executive I, Inside Sales is responsible for marketing, selling, and retaining the BCBSMA Commercial Medical and Dental small group product portfolio with our broker partners, direct accounts, and individuals. Inside Sales Executives are expected to cross sell, retain, and sell new business (multiple lines) to help grow the BCBSMA market share as well as build and maintain broker partner relationships that influence the sale of the product portfolio. They are knowledgeable of our complete line of products and services and provide consultative, complex solutions in a price sensitive and regulated environment. Through efficient territory and time management they work to develop and implement strategies that include insured arrangements as well as drive our consumer engagement products including Healthy Actions, RAM and tiered network products. This position is eligible for the following personas: eWorker, Mobile, Resident." Responsibilities: The "Your Day to Day" paragraph with many duties. We'll capture as list items? The instruction: Use

• for any list of duties/requirements/benefits, and

  for prose. The "Your Day to Day" is prose but could be broken into list. Safer to keep as

  with sentences. But we could split into

  • each duty. However instruction says use list for any list of duties/requirements/benefits. The duties are enumerated in sentences; we could treat as list. Might be better to make
    • each duty. Let's extract each duty sentence. From "Your Day to Day Using strong consultative, solutions based telesales skills, consistently delivers a positive brand experience when responding to inbound calls and emails, initiating outbound calls, and following up with existing and new account prospects. Employs BCBSMA and competitor product and process knowledge and active listening skills to promptly and effectively gather the information necessary to engage the broker, account or member, identify customer needs, offer the appropriate telephonic, online, and offline sales support, build value, present strategic solutions, and retain and /or win the business. Foster and maintain positive and productive relationships with broker distribution channel and their support staff. Supports emerging vertical markets such as COOPs and Public and Private Exchanges Promotes and sells engagement products such as Healthy Actions, HCCS, High Ded., HSA compatible and Select Network products Review renewals for possible cross sale opportunities, provide creative product alternatives that demonstrate a consultative approach. Obtain new accounts through brokerage channels for sales. Meets or exceeds assigned monthly, quarterly, and annual quota for new accounts and retention. Consistently cross sells and closes all available product lines. Assist brokers with technology and those renewals that need manual intervention. Effectively utilizes sales technology and tools to support day to day activities. Takes appropriate number of inbound retention calls from assigned splits/skills. Follows up on all prospective leads and customary inquiries. Work collaboratively with Inside Service Team, other segments and departments to ensure prompt resolution and proactive approach when possible. Strategize with Underwriting to ensure best possible options for account to either choose BCBSMA as their benefits solution or remain with BCBSMA. Work with Dental and Ancillary team to develop strategies to promote cross selling and effective strategies that include bundling products for over-all savings. Act as trusted advisor on all relevant issues including new products, processes, and Health Care Reform Directly influences revenue generation and the growth and profitability of BCBSMA. Complies with all federal and state regulations that govern the sales process." We can split each sentence into
    • . Might be many but okay. Requirements: "We’re Looking For 2 -3 years of telesales or member/account service experience with strong track record of delivering results and high performance. Must demonstrate effective organizational, time management and prioritization skills in order to consistently meet deadlines, achieve assigned quota and overall individual goals. Displays teamwork and professionalism in all interactions internally and externally. Goal oriented individual who can thrive in a high-pressure environment while helping drive results independently and as a team. Strong telephone selling skills: ability to build relationships, persuade, influence decision-making, negotiate sales, overcome objections and close. Strong product knowledge. Excellent written and verbal communication skills. Working knowledge and/or understanding of salesforce and other sales technology tools Proficiency in Microsoft Excel, Word, PowerPoint and Outlook Up to date knowledge of competition as well as legislative changes in a highly regulated environment Positive attitude, resilience, flexibility and ability to adapt to changing sales cycles and demands. Must be self-motivated, independent, persistent and a team player." We can list each as
    • . Qualifications: "What You Bring Bachelor’s degree preferred or equivalent work experience. Insurance industry experience considered favorably. Massachusetts Life, Accident and Health producer’s license to be obtained within 90 days of start date and specified requirements met to maintain active license status. Minimum Education Requirements High school degree or equivalent required unless otherwise noted above" We can list. Skills: Might overlap with requirements; but we could separate: maybe "Skills" includes telephone selling skills, product knowledge, communication, Salesforce, MS Office, etc. But we already have many in Requirements. To avoid duplication, we could combine Requirements and Qualifications and Skills? But instruction: prefer few substantive sections over many thin ones. We could have sections: About the role, Responsibilities, Requirements (includes experience, skills, qualifications), Benefits, Pay, Schedule. That seems enough. But we need to use headings exactly as given: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. If we combine, we might omit some headings. The instruction: "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". So we can omit sections lacking content. So we can choose to include only those with content. We have content for About the role, Responsibilities, Requirements (experience), Qualifications (education/license), Skills (maybe we can extract specific skills), Benefits, Pay, Schedule. We need to avoid duplication. Let's extract skills: from Requirements we have: Strong telephone selling skills: ability to build relationships, persuade, influence decision-making, negotiate sales, overcome objections and close. Strong product knowledge. Excellent written and verbal communication skills. Working knowledge and/or understanding of salesforce and other sales technology tools. Proficiency in Microsoft Excel, Word, PowerPoint and Outlook. Up to date knowledge of competition as well as legislative changes in a highly regulated environment. Positive attitude, resilience, flexibility and ability to adapt to changing sales cycles and demands. Must be self-motivated, independent, persistent and a team player. We can put those under Skills. Requirements could be experience: 2-3 years telesales or member/account service experience with strong track record of delivering results and high performance. Must demonstrate effective organizational, time management and prioritization skills in order to consistently meet deadlines, achieve assigned quota and overall individual goals. Displays teamwork and professionalism in all interactions internally and externally. Goal oriented individual who can thrive in a high-pressure environment while helping drive results independently and as a team. But note some of those overlap with skills. Might be okay. Qualifications: Bachelor’s degree preferred or equivalent work experience. Insurance industry experience considered favorably. Massachusetts Life, Accident and Health producer’s license to be obtained within 90 days of start date and specified requirements met to maintain active license status. Minimum Education Requirements High school degree or equivalent required unless otherwise noted above. Benefits: We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees. Pay: Hourly Range: $27.21 - $33.25 plus description about range. Schedule: Full time. Now we need to output HTML fragment with

      headings and

      • for lists,

        for prose. We'll need to decide which content is list vs prose. For About the role: Could be prose (

        ) containing the overview paragraph(s). We'll put as

        . Responsibilities: list of duties (

        • each duty). Requirements: list (
          • ). Qualifications: list (
            • ). Skills: list (
              • ). Benefits: list (
                • ) maybe just one item but we can still list. Pay: could be

                  with the range and note. Schedule:

                  Full time. Let's craft. We must not include any extra text outside HTML. Now produce HTML. Let's write:

                  About the role

                  Within a call center environment, the Account Executive I, Inside Sales is responsible for marketing, selling, and retaining the BCBSMA Commercial Medical and Dental small group product portfolio with our broker partners, direct accounts, and individuals. Inside Sales Executives are expected to cross sell, retain, and sell new business (multiple lines) to help grow the BCBSMA market share as well as build and maintain broker partner relationships that influence the sale of the product portfolio. They are knowledgeable of our complete line of products and services and provide consultative, complex solutions in a price sensitive and regulated environment. Through efficient territory and time management they work to develop and implement strategies that include insured arrangements as well as drive our consumer engagement products including Healthy Actions, RAM and tiered network products. This position is eligible for the following personas