Account Executive - Core Commercial-Minneapolis, MN

At Mohawk Industries, we’re committed to more—more customer solutions, more process improvements, more sustainable manufacturing, and more opportunities for our team. As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you.

About the role

This is a sales position acting as the principal selling agent within the assigned territory for the company to achieve the short and long-term objectives established in the company’s Business Plan. Objectives will be achieved through the discovery of new customers and existing markets in the assigned territory. May be assigned to a specific market segment when the role is based out of a major metropolitan area.

Responsibilities

• Performs sales calls, including but not limited to:
  • Traveling to customers and potential customers’ facilities to provide information and support.
  • Making sales presentations to prospective and present clients.
  • Calculating and quoting prices, taking orders, and closing transactions.
  • Contacting prospects and explaining features and merits of products or services offered, utilizing persuasive sales and negotiation techniques.
  • Answering all questions concerning a product or service, with appropriate referrals where required.
• Monitors territory performance against established objectives/guidelines and takes appropriate action to improve performance.
• Provides customer service to ensure resolution of issues within marketing policies; communicates customer requirements and requests support from other departments as necessary.
• Provides product-specific customer feedback (e.g., product features, quality, functionality, competition, possible sales results) to product line managers, management, or customer service personnel to assist in achieving the company’s mission, vision, and objectives.
• Assists in establishing sales objectives for the territory in conjunction with the Regional Vice President and ensures sales activities comply with established policies, procedures, and practices.
• Stays abreast of and informs management of industry, product, economic, and other territory changes that may impact sales and overall company business; provides timely reporting of activities in the field and special reporting to assist in business and product planning.
• Assists in developing a territory coverage plan, defining the type of support and frequency of customer contact required to meet territory goals.
• Performs analysis on regional opportunities and develops forecasts for sales by customer and product; identifies additional activities, training, or materials necessary to achieve specific product sales goals in key accounts and markets.
• Provides recommendations for expense budgets; manages business expenses in accordance with corporate guidelines.
• Ensures all assigned company-owned equipment, vehicles, documents, materials, etc., are used, maintained, and stored as required and in accordance with company policy.
• Performs other duties as required.

Requirements

• High school diploma required; college degree preferred.
• 1-3 years of progressively responsible work-related experience and any combination of education and training which provides the required knowledge, skills, and abilities to perform the essential functions of the job.
• Ability to learn and maintain in-depth knowledge of the company’s diverse business and product lines.
• Ability to travel (75% - 100% domestic travel via land and/or air).
• May be required to lift and move up to 50 lbs without lifting aids.
• Vision requirements comparable to maintaining a valid driver’s license.
• 100% body movement is required, such as standing, reaching, climbing, and use of all major limbs.

Skills

• Excellent presentation, oral, written, and interpersonal communication skills to effectively interact and negotiate with internal and external customers and business contacts at all organizational levels.
• Ability to communicate in antagonistic situations using appropriate interpersonal styles and methods to reduce tension or conflict while maintaining professionalism.
• Ability to work and communicate with diverse groups, achieve results through team efforts, and persuade, market, and sell new ideas.
• Ability to gather, assemble, correlate, and analyze statistical and financial data to develop solutions.
• Ability to interact with and track orders through the mohawkNet system.