Account Executive (Ann Arbor or Cleveland)

About the role

The Account Executive is responsible for achieving revenue targets by managing and growing a defined set of strategic customer accounts within the designated territory. This role emphasizes long-term relationship development, expanding and identifying new opportunities in existing accounts, and value-based selling across a broad portfolio of products.

Responsibilities

• Demonstrates ongoing success in achieving sales targets by managing a portfolio of customer accounts with a focus on expanding relationships, increasing product adoption, and driving revenue growth across assigned accounts.
• Employs sound tactical plans to manage day-to-day activities towards long-term sales success.
• Maintains an advanced level of product and marketplace knowledge.
• Communicates complex scientific concepts clearly and effectively, adapting messaging for both technical and non-technical audiences.
• Applies consultative selling techniques and selling strategies to identify, advance and close opportunities.
• Identify new opportunities within existing accounts, such as upselling and cross-selling products, to drive sales growth and account retention.
• Seeks constant improvement in advancing opportunities to close.
• Analyzes sales data to identify sales trends and interpret impact of tactical plans on sales results.
• Leverages insights to drive decision-making, prioritizing high-impact activities.
• Efficiently uses CRM tools to build and execute account plans, manage pipeline activities, and document all customer interactions, ensuring full visibility and alignment across internal stakeholders.
• Creates reports and dashboards to measure tactical plans.
• Collaborates cross-functionally with internal partners to enhance messaging.
• Can appraise product messaging, communicate alternative approaches, appraise customer feedback and deliver analysis of customer experience to internal partners.
• Provides timely, proactive communication and follow-up to customers, ensuring a consistently high level of service and responsiveness.
• Applies advanced problem-solving and critical thinking skills to overcome customer objections, navigate competitive environments, and support complex decision-making processes.
• Contributes to team development by mentoring new account managers, sharing best practices, and supporting onboarding efforts with a focus on technical knowledge and sales processes.

Requirements

• BS, MS, or PhD in Molecular Biology, Cell Biology, or a related life science discipline.
• 2+ years of successful sales or account management experience in the life science tools industry is required.
• 2–4 years of hands-on laboratory experience in molecular or cell biology required.
• Proven ability to manage and grow strategic customer accounts while meeting or exceeding revenue targets.
• Strong scientific foundation with the ability to articulate complex concepts clearly and persuasively.
• Advanced selling and presentation skills, including experience navigating complex sales cycles and competitive situations.
• Exceptional interpersonal, organizational, and problem-solving skills.
• Demonstrated experience using CRM systems (e.g. Salesforce.com) to manage account plans, pipelines, and customer engagement.
• Must maintain a valid driver’s license, auto insurance, and a satisfactory driving record.
• Self-driven and accountable, with the ability to work independently and in collaboration with cross-functional teams in a remote environment.

Qualifications

• BS, MS, or PhD in Molecular Biology, Cell Biology, or a related life science discipline.
• 2+ years of successful sales or account management experience in the life science tools industry is required.
• 2–4 years of hands-on laboratory experience in molecular or cell biology required.
• Proven ability to manage and grow strategic customer accounts while meeting or exceeding revenue targets.
• Strong scientific foundation with the ability to articulate complex concepts clearly and persuasively.
• Advanced selling and presentation skills, including experience navigating complex sales cycles and competitive situations.
• Exceptional interpersonal, organizational, and problem-solving skills.
• Demonstrated experience using CRM systems (e.g. Salesforce.com) to manage account plans, pipelines, and customer engagement.
• Must maintain a valid driver’s license, auto insurance, and a satisfactory driving record.
• Self-driven and accountable, with the ability to work independently and in collaboration with cross-functional teams in a remote environment.

Skills

• Strong scientific foundation with the ability to articulate complex concepts clearly and persuasively.
• Advanced selling and presentation skills, including experience navigating complex sales cycles and competitive situations.
• Exceptional interpersonal, organizational, and problem-solving skills.
• Demonstrated experience using CRM systems (e.g. Salesforce.com) to manage account plans, pipelines, and customer engagement.

Benefits

Learn more about benefits at https://www.takarabio.com/about/careers/company-benefits.

Pay

The US base salary range for this full-time position, expected to be located in Cleveland, OH or Ann Arbor, MI, is $105,000 - $115,000 USD.

Schedule

This position does not have supervisory responsibilities.