Jobs · Customer Service · California

Account Coordinator, Linear Client Services (News)

Fox Corporation · Los Angeles, CA · 2 wk ago
Customer Service$23.5–$25.97/hrFull-time

Job Details

Job Number: R50033009
Brand: Fox Corporation
Job Type: Ad Sales, Customer Service & Support
Location Type: Onsite
Experience Level: Entry Level
Location: Los Angeles, California
Job Posting Date: July 2, 2026

About the Role

The FOX Client Services Account Management team delivers best-in-class service for agency and brand partners. The team focuses on post-sale campaign execution and stewardship to drive results, building strong client relationships and collaborating with internal stakeholders.

Responsibilities

  • Support Account Executive and Account Managers in the maintenance of Linear TV deals by maintaining an assigned book of business converting sales proposals to orders; entering and confirming all schedule details (units, dates, dayparts, rotations, targeting, pricing).
  • Communicate across multiple internal departments (Pricing & Planning, Traffic/Operations, Finance/AR, Research, Brand Partnerships, and other Client Services teammates) to facilitate flawless deal stewardship and campaign execution.
  • Execute client requested changes such as brand allocations, commercial movement across weeks or dayparts, etc. in a timely manner and send confirmations in the form of change notices with updated flowcharts.
  • Execute internal schedule changes, e.g., programming changes, makegoods, etc., and confirm changes to the client.
  • Partner with Commercial Ad Operations to obtain any missing commercial creative.
  • Aid Account Manager in monitoring delivery pacing; flag any accounts at risk for under-delivery and book ADUs as needed.
  • Pull pre- and/or post-logs upon client request.
  • Serve as the day-to-day contact for agency/client assistants on schedules, capturing client requests, resolving issues in a timely manner with clear follow-through.
  • Validate invoices against delivery and pricing; resolve discrepancies with Finance/AR.

Requirements

  • Prior work or intern experience in media and/or related customer service
  • Experience with Excel and PowerPoint
  • A keen eye toward process adherence to create a smooth workflow
  • Ability to clearly communicate, act with a sense of urgency, and meet deadlines
  • Highly organized with excellent attention to detail
  • A collaborative team player who works well with diverse groups
  • Proactive problem-solver who takes the initiative to address client needs
  • Skilled at balancing competing clients and workflow demands to maintain accuracy
  • Adaptable and resilient, able to manage a fast-paced environment and changing priorities with composure.

Nice to Have

  • Bachelor’s degree

Benefits

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

Pursuant to state and local pay disclosure requirements, the pay rate/range for this role, with final offer amount dependent on education, skills, experience, and location is $23.50-25.97 per hour. This role is also eligible for various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.

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