Coordinator, Account Services

About the role

RedPeg Marketing is seeking a dynamic Account Coordinator with events management experience to support the day-to-day execution of client programs across large-scale experiential campaigns.

Responsibilities

• Cook up and send out meeting agendas in advance, capture notes, and distribute clear action items and owners post-meeting.
• Keep track of task and milestone completion across programs; support timeline management, Run of Show (ROS) creation/updates, project documentation, and asset trackers.
• Collaborate with Account Manager/Director and cross-functional teams to build and launch experiential programs; spot risks early, propose solutions, and manage up as needed.
• Wrap up programs with organized wrap materials, learnings, and asset archives.
• Handle vendor, field staff, and other budget element expenses with appropriate approvals; stay updated on budget templates, job codes, and time/hour management.
• Support cost monitoring and profitability through accurate processing, vendor diligence, and cost-saving recommendations; assist in BvAs creation as directed.
• Communicate with external and internal stakeholders; draft recaps, confirm next steps, and align teams; handle select 1:1 client interactions professionally.
• Oversee onboarding and scheduling communications for Field Managers and Brand Ambassadors; manage pre-event details for internal teams, client stakeholders, and field staff.
• Assist interns on your program; provide training resources and tasking.
• Jump in on light business-development support when requested (case studies, credential pulls, research); focus on execution excellence.
• Model process discipline and compliance with internal workflows, tools, and documentation standards; flag gaps and suggest improvements.
• Travel as required for site checks, planning, and live execution; maintain calm, organized onsite delivery.
• Contribute ideas, suggestions, and opportunities that support agency innovation and evolution.

Requirements

• Bachelor’s Degree in Marketing, Communications, Business Administration or other related field
• 1+ years of relevant marketing, event, promotions, communications or sponsorship experience
• Excellent written and verbal communication skills, including the ability to handle communication with clients in senior level positions
• General computer skills and proficiency with Microsoft Office and Google Suite
• Superior attention to detail, organization and time management skills, including the ability to manage multiple projects and deadlines at once
• Ability to travel to be on-site at client activations as needed
• Hunger to learn and roll up your sleeves
• Willingness to contribute ideas, suggestions and opportunities for the agency’s continued innovation and evolution

Qualifications

• Must have a strong passion for creating impactful experiences
• Experience with project management tools and software
• Strong interpersonal and communication skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office and Google Suite

Skills

• Project Management
• Communication
• Attention to Detail
• Time Management
• Client Relationship Management

Benefits

RedPeg offers a competitive benefits package including health insurance, retirement plans, and paid time off.

Pay

The starting salary range for this position is $50,000 - $60,000 per year.

Schedule

This is a full-time position with flexible hours to accommodate client needs.