Account Coordinator, Linear Client Services (LA)

Responsibilities

• Support Account Executive and Account Managers in the maintenance of Linear TV deals by maintaining an assigned book of business; entering and confirming all schedule details of orders (units, dates, dayparts, rotations, targeting, pricing).
• Communicates across multiple internal departments Pricing & Planning, Traffic/Operations, Finance/AR, Research, Brand Partnerships, and other Client Services teammates to facilitate flawless deal stewardship and campaign execution.
• Execute client requested changes such as brand allocations, commercial movement across weeks or dayparts, etc in a timely manner and sending confirmations in the form of change notices with updated flowcharts.
• Partner with Commercial Ad Operations to obtain any missing commercial creative.
• Auxiliary with AM in monitoring delivery pacing; flag any accounts at risk for under-delivery and books ADUs as needed.
• Pull pre- and/or post-logs upon client request.
• Serve as day-to-day contact for agency/client assistants on schedules, capturing client requests and resolving issues in a timely manner with clear follow-through.
• Validate invoices against delivery and pricing; resolve discrepancies with Finance/AR.

Qualifications

• Prior work or intern experience in media and/or related customer service.
• Experience with Excel and PowerPoint.
• A keen eye toward process adherence to create a smooth workflow.
• Ability to clearly communicate, act with a sense of urgency and meet deadlines.
• Highly organized with excellent attention to detail.
• A collaborative team player who works well with diverse groups.
• Proactive problem-solver who takes the initiative to address client needs.
• Skilled at balancing competing clients and workflow demands to maintain accuracy.
• Adaptable and resilient, able to manage a fast-paced environment and changing priorities with composure.