Account Coordinator

About the role

We are seeking an Account Coordinator to support the daily servicing of clients and assist the account team in keeping projects moving accurately and on schedule.

Responsibilities

• Prepare, submit, and track materials through client compliance and regulatory review systems, ensuring accuracy, completeness, and adherence to submission requirements
• Use AI tools to improve the speed and quality of proofing, documentation, version tracking, status reporting, and day-to-day coordination tasks
• Rout deliverables through internal and client approval workflows, monitoring status and following up proactively to keep timelines on track
• Maintain version control, references, and documentation across all submitted materials throughout the project lifecycle
• Review and proof materials for accuracy and adherence to client guidelines before submission, catching issues before they reach the client
• Coordinate with creative, data, and development teams to gather and finalize deliverables that are complete and ready for submission
• Provide direct support to clients on day-to-day requests, maintaining professional and responsive communication at all times
• Help maintain project trackers, status documents, and client-facing reports that give the team and clients clear visibility into project progress
• Become deeply familiar with assigned clients, their products, services, and submission requirements — building the knowledge base needed to support them at a high level
• Aid the account team with event coordination and logistics as needed, including occasional travel to support events or client meetings approximately one to two times per year

What Sets You Apart

• 1 or more years of relevant work experience; agency or healthcare and regulated-industry experience a plus
• An AI-native mindset. You actively use tools such as ChatGPT, Claude, or productivity platforms to improve how you organize work, draft communications, and manage documentation — and you can speak to the impact
• Exceptional attention to detail and accuracy, particularly with compliance documentation, version control, and submission workflows
• Strong organizational and project coordination skills with the ability to manage multiple priorities and deadlines simultaneously without losing quality
• Action-oriented and resourceful — you do not wait for direction when a path forward is clear, and you follow through without needing close oversight
• Strong verbal, written, and client communication skills, with a genuine commitment to delivering excellent service
• Proficient in Microsoft Word, Excel, and PowerPoint
• Bachelor's degree required
• AI Capability Expectation: Candidates should be prepared to discuss how they are currently using AI in their coordination, account management, or administrative work. This includes specific tools in active use and how they support documentation, proofing, workflow tracking, or client communications
• Measurable impact such as time saved, improved accuracy, or increased capacity to manage concurrent projects and submissions
• Examples of AI-assisted workflows or systems that improved accuracy or efficiency in a deadline-driven environment

Compensation and Benefits

Compensation Range: $45,000 to $50,000 per year, depending on qualifications. Eligible for annual company bonus program or commission incentive based on role. Compensation will depend on factors including educational background, skills, and professional experience.

Benefits Overview: We are proud to offer a comprehensive benefits package, including:

• Hybrid work schedule
• Health insurance through Cigna (medical and dental)
• Vision coverage through VSP
• Pharmacy benefits through Optum
• FSA, HSA, Dependent Care FSA, and Limited Purpose FSA options
• 401(k) and Roth 401(k) with company match
• Pet discount program with PetAssure
• Norton LifeLock identity theft protection
• Employee Assistance Program through NYLGBS
• Fertility benefits through Progyny
• Commuter benefits
• Company-paid Short-Term and Long-Term Disability
• Supplemental Aflac coverage: Accident, Critical Illness, and Hospital Indemnity
• Discounts and rewards through BenefitHub

Our Operating Standard: We operate with discipline, clarity, and accountability. The ability to effectively leverage AI to improve speed, quality, and output is an expectation in this role, not a preference.

MJH Life Sciences provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. All employees of MJH Life Sciences are employed “At Will.” This means that either the employee or the Company is free to end the employment relationship at any time, for any reason, with or without cause and with or without notice.