Account Coordinator

Responsibilities

• Managing cross-functional responsibilities for the sales process from pitch to campaign delivery, acting as a consistent voice across internal teams.
• Ensuring completion of all deliverables on time and in alignment with SLA's; uncovering obstacles, avoiding delays, collaborating to provide solutions, and sharing timely updates to keep the team on track.
• Identifying and escalating potential issues including production delays.
• Owning specific, critical steps in the sales process, including but not limited to:
• Own end-to-end campaign kick-off execution, including gathering asset and ad tags, and partnering with the digital team to align on specs, timelines, reporting, and launch readiness.
• Setting up supplied asset campaigns in our internal social advertising platform.
• Supporting the Insertion Order (IO) process by facilitating communication between internal teams and clients, tracking feedback, and ensuring executed agreements are shared internally.
• Providing campaign screenshots to clients, assembling wrap reports.
• Provide ongoing organizational and execution support throughout the lifecycle of a campaign, including assistance with screenshots, reporting support, and wrap materials as needed.
• Analyze reporting data to give context to campaign performance and identify key campaign takeaways based on metrics and KPIs.

Qualifications

• Bachelor's degree required.
• 2-3 years relevant professional experience, ideally in the media industry and/or in a project or account management role.
• Experience with project management and creative problem-solving skills.
• Strong interpersonal skills, able to effectively work and communicate cross-functionally with various levels of the organization.
• Excellent organizational skills providing the ability to work on multiple projects simultaneously and set priorities under tight timeframes.
• Able and willing to understand, navigate, and guide others through complex processes.
• Self-driven with ability to multi-task and work in a fast-paced, deadline-oriented environment.
• High energy and teamwork mentality is a must.

Pay

The expected base salary range for this position is from $75,000 - $90,000. Salary offers are based on a wide range of factors including but not limited to relevant skills, training, experience, and education. In addition to salary and a generous employee benefits package, successful candidates may also be eligible to receive discretionary bonus compensation.