Account Coordinator

About the role

At Katz Media Group, we strive for success and support our teams that are dedicated to excellence in client service. You’ll play a vital role in helping our sales teams deliver on our mission to super-serve our clients and listeners. You’ll be the operational backbone that ensures our sales process runs smoothly, efficiently, and with heart.

Responsibilities

• Support Account Executives in the pre-sale and post-sale process, including proposal development, order entry, campaign tracking, and reporting.
• Coordinate with internal departments (traffic, production, digital, promotions) to ensure flawless execution of campaigns across radio, digital, podcast, social, and event platforms.
• Prepare sales materials such as presentations, recaps, and client-facing documents using tools like PowerPoint, Salesforce, and internal systems.
• Monitor campaign performance and assist in compiling data for client reporting and renewals.
• Manage deadlines and deliverables to ensure all client expectations are met or exceeded.
• Serve as a liaison between sales, programming, and operations to ensure alignment and communication.
• Assist with billing and reconciliation to ensure accuracy and timely processing.

Requirements

• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (especially Excel and PowerPoint); Salesforce experience is a plus.
• Ability to manage multiple priorities in a fast-paced environment.
• A collaborative mindset and a passion for delivering exceptional client service.
• Respect for others and a strong belief that others should do this in return.
• Ability to work within standardized procedures and an understanding of when to escalate.
• Skills to solve straightforward problems using established procedures.
• Close attention to detail, following up until issues are resolved.
• Common courtesy when communicating with coworkers and outside contacts.

Benefits

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

Pay

$19.78 - $24.73 hourly

Schedule

Position Type: Regular; Time Type: Full time; Pay Type: Hourly