ACCOUNT CLERK - 06262026-78847

Qualifications

• Education and Experience: Education equivalent to graduation from a standard high school and experience equivalent to one year of routine bookkeeping, or routine clerical auditing work; qualifying experience may be substituted for the required education, on a year for year basis; completion of nine quarter hours of study in accounting or bookkeeping from an accredited college, technical institute or vocational school may be substituted for the required experience.

Responsibilities

• Calculates overall invoice totals, account adjustments, and purchases/account deductions to generate reports, spreadsheets, and adjustment forms.
• Reconciles physical inventory counts against electronic inventory data.
• Verifies electronic data entries and receiving reports to ensure accuracy.
• Communicates with internal and external customers in a friendly and courteous manner to promote healthy relationships and provide exceptional customer service.
• Fields calls from external and internal customers to explain account status information, internal policies and procedures, and other information as required.
• Maintains account entries in electronic databases to ensure accurate record keeping.
• Maintains paper files including but not limited to invoices, adjustment forms, and court orders as required to meet record keeping requirements.
• Travels to internal and external sites on foot to deliver mail, make bank deposits, and pick up relevant departmental packages.

Competencies

• Decision Quality
• Interpersonal Savvy
• Communicates Effectively
• Manages Complexity
• Demonstrates Self-Awareness

Knowledge

• Clerical
• Customer and Personal Service Skills
• Mathematics
• Reading Comprehension
• Speaking
• Active Learning and Listening Abilities
• Written Comprehension
• Problem Sensitivity
• Deductive Reasoning
• Mathematical Reasoning
• Inductive Reasoning

Tools & Equipment

• Personal Computer
• Telephone
• Fax Machine
• Printer
• Calculator