ACCOUNT CLERK - 08112026-79832

Location: Memphis, TN – Mark Luttrell Transition Center, Shelby County (Tennessee Department of Correction). A Motor Vehicle Records (MVR) screening and criminal background check are required.

Overview

Under general supervision, this role performs bookkeeping and clerical tasks involved in maintaining journals, ledgers, and other financial records. Work requires applying bookkeeping knowledge to prepare and maintain routine reports according to established procedures.

Responsibilities

• Calculates overall invoice totals, account adjustments, and purchases/account deductions to generate reports, spreadsheets, and adjustment forms.
• Reconciles physical inventory counts against electronic inventory data.
• Verifies electronic data entries and receiving reports to ensure accuracy.
• Communicates with internal and external customers in a friendly and courteous manner to promote healthy relationships and provide exceptional customer service.
• Fields calls from external and internal customers to explain account status information, internal policies and procedures, and other information as required.
• Manages complaints from internal and external customers effectively by providing clear and accurate information.
• Maintains account entries in electronic databases to ensure accurate record keeping.
• Maintains paper files including but not limited to invoices, adjustment forms, and court orders as required to meet record keeping requirements.
• Travels to internal and external sites on foot to deliver mail, make bank deposits, and pick up relevant departmental packages.

Requirements

• Education equivalent to graduation from a standard high school.
• One year of routine bookkeeping or routine clerical auditing experience; qualifying experience may substitute for the required education on a year-for-year basis.
• Completion of nine quarter hours of study in accounting or bookkeeping from an accredited college, technical institute, or vocational school may substitute for the required experience.

Skills

• Decision Quality
• Interpersonal Savvy
• Effective Communication
• Managing Complexity
• Self-Awareness
• Clerical and Customer Service
• Mathematics and Reading Comprehension
• Speaking and Active Listening
• Written Comprehension
• Problem Sensitivity
• Deductive, Mathematical, and Inductive Reasoning

Tools & Equipment

• Personal Computer
• Telephone
• Fax Machine
• Printer
• Calculator

Pay

Monthly: $2,896.00 - $4,331.00
Annually: $34,752.00 - $51,972.00

Schedule

Full-Time