Account Analyst II

About the Role

Responsible for accurately and productively analyzing Physician and Facility accounts. Identifies, researches, and forwards problem accounts for the purpose of resolution. Serves as a resource for staff as needed.

The Regional Business Office is responsible for the accurate and timely follow-up on claims for services provided at all lines of business in all service locations.

Requirements

• High school diploma or equivalent required; college preferred.
• Two (2) years of collections, finance/accounting, or medical billing experience required.
• One (1) year of experience equivalent to an SHS Account Analyst level I role required.
• Experience or training in the following required:
  • EPIC Software
  • ICD-9 or CPT
  • Medical Terminology
• Two (2) years of medical business office experience preferred.

Skills

• Confidentiality: Knowledge of the importance of confidentiality.
• Communication: Communicate information verbally and in writing so others will understand.
• Customer Service: Ability to communicate to people internal and external to the organization and to represent the organization to customers, the public, and external sources.
• Problem Solving: Ability to identify problems and review related information using logic and reasoning to evaluate options and implement solutions.
• Team Building: Ability to work as part of a team or on your own.
• Knowledge of policies and procedures related to the resolution of accounts/claims.

Physical Demands

• Rarely (1 - 10% of the time):
  • Climb - Stairs
  • Kneel (on knees)
• Occasionally (11 - 33% of the time):
  • Bend forward at waist
  • Rotate trunk standing
  • Reach - Upward
  • Push (20-40 pounds force)
  • Pull (0-20 pounds force)
• Frequently (34 - 66% of the time):
  • Lift (Floor to Waist: 0"-36") 0 - 20 lbs
  • Lift (Knee to Chest: 24"-54") 0 - 20 lbs
  • Lift (Waist to Eye: up to 54") 0 - 20 lbs
  • Carry 1-handed, 0 - 20 pounds
  • Carry 2-handed, 0 - 20 pounds
  • Stand
  • Walk - Level surface
  • Rotate trunk sitting
  • Reach - Forward
  • Manual dexterity (hands/wrists)
  • Finger dexterity
  • Pinch fingers
  • Grasp hand/fist
• Continually (67 - 100% of the time):
  • Sit