Access Navigator
What We Offer
Mission-Driven Impact – Play a key role in connecting individuals to life-saving substance use treatment and recovery services
Team-Based Care – Work alongside clinicians, care managers, and recovery-focused professionals
Meaningful Work – Support individuals through critical moments in their treatment journey
Professional Growth – Build experience in care coordination, behavioral health, and community resources
Competitive Compensation & Benefits – Generous PTO, 403(b), tuition reimbursement, and comprehensive benefits
Who You Are
- High School Diploma or GED required; Associate’s Degree preferred
- 1–2 years of experience in a healthcare or behavioral health setting required
- Bilingual (Spanish/English) required
- Knowledge of substance use, mental health, and care management preferred
- Strong organizational, communication, and customer service skills
- Able to work with diverse populations in a compassionate and professional manner
- Comfortable using electronic health records and standard computer systems
- Knowledge of community resources and how to access them
- Flexible, team-oriented, and able to manage multiple priorities
PAY
$22.00 - $24.00 per hour
What We Do
As an Access Navigator, you will serve as a key point of contact for individuals entering treatment, helping guide them through services, assessments, and connections to care. Serve as the primary point of contact for individuals, ensuring consistent engagement and follow-through
Complete intake processes, assessments, and required documentation within the electronic health record
Collect and utilize Social Determinants of Health (SDOH) data to inform care planning
Coordinate referrals to internal programs and community-based services
Collaborate closely with clinical staff, care managers, and external providers
Maintain consistent communication with individuals throughout their connection to services
Support navigation into care management and recovery support programs
Ensure accurate documentation, tracking, and follow-up of all individuals served