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About Us

Galileo is a team-based medical practice dedicated to improving the quality and affordability of health care for all. Operating across 50 states, Galileo provides high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.

What You'll Do:

• Provide Personalized Support: Understand each person you assist, recognize their unique circumstances, and offer exceptional service that goes beyond expectations.
• Facilitate Connections: Guide individuals to the appropriate Galileo services and teams, including clinical and administrative support. This may involve tasks like processing insurance authorizations and collecting medical records.
• Enhance Experiences: Build strong relationships, pay attention to the details, and continually seek ways to improve our processes and the experiences of those we serve.

About You:

• You're driven by a genuine desire to help people and believe in providing personalized solutions.
• Navigating complex systems energizes you, and you're excited to assist others in this journey.
• You thrive in a fast-paced environment, delivering high-quality support consistently.
• Your communication skills are top-notch, and you pay meticulous attention to detail.
• You're excited to spend some time in our office collaborating with your team.
• You may not have a healthcare background, but you're eager to learn and contribute.
• Being bilingual in English and Spanish is a plus!

Location:

This is a fully remote position.

Compensation:

$20-22 per hour based on experience, location, and market dynamics.

Benefits:

• Health Coverage: Medical, Dental, and Vision insurance
• Financial Wellness: Flexible Spending Account, Health Savings Account, and 401K with employer match
• Security: Company-paid Short-Term Disability, Long-Term Disability, AD&D, and Life Insurance
• Family Support: Up to 12 weeks of paid parental leave
• Paid Time Off: Generous PTO to support your work-life balance

How We Hire:

Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds. We have recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. We will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission.