Access Coordinator III
Summary of Job Duties
The Access Coordinator III for the Behavioral Health Service Line (BHSL) works under supervision to function as a patient resource for all scheduling and billing questions and to facilitate comprehensive patient data collections, timely and accurate billing, prompt collections of payment for services rendered, facilitates scheduling coordination and conflicts. This position must be able to perform all duties of the Access Coordinator I & II level and performs other duties to support the patient care activities as needed. The BHSL Access Coordinator III supports clinical programs located in the Psychiatric Research Institute building on the main UAMS campus.
Qualifications
- Minimum Qualifications: High School, GED, or formal education equivalent3 years of experience in registration or scheduling in a healthcare environment
- Good communication skills, computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines, including printers and scanners.
- Excellent customer service skills.
- Knowledge in basic medical terminology.
Preferred Qualifications
- CHAA Certification
Job Requirements
- Collects and posts payments and issues receipts.
- Reconciles daily deposit and batch dollars and counsels patients on any and all related financial information.
- Conducts insurance verification and benefits explanation by running eligibility on patients, requesting outside records and gathering outside medical records from referrals and files patient charts as needed.
- Conducts authorizations and pre-certifications, tracks pre-authorizations, and maintains referrals.
- Perform other duties as needed.
Physical Requirements
- Stand: Frequently
- Sit: Continuously
- Walk: Occasionally
- Bend, crawl, crouch, kneel, stoop or reach overhead: Frequently
- Lift and carry weight: 25 lbs
- Push and pull weight: 25 lbs
- Use hands to touch, handle or feel: Frequently
- Talk: Continuously
- Hear: Continuously
- Taste or smell: Occasionally
- Read, concentrate, think analytically: Continuously
Salary Information
Commensurate with education and experience
Required Documents to Apply
- List of three Professional References (name, email, business title)
- Resume
Optional Documents
- Special Instructions to Applicants
Recruitment Contact Information
Please contact askrecruitment@uams.edu for any recruiting related questions.
Pre-employment Screening Requirements
- Annual TB Screening
- Criminal Background Check
Benefits Eligible
Yes