Access Coordinator
Sheppard Pratt · Towson, MD · 3 wk ago
On-siteOTHRFull-time
Schedule: Monday–Friday, 3:30 pm–12:00 am with rotating weekends.
About the role
The Access Coordinator serves as the first point of contact to patients, their families/representatives, outside agencies, and referrers to respond to inquiries for admission or referral.
Responsibilities
- Collect and evaluate psychiatric, demographic, and insurance data and determine the appropriate level of care needed.
- Provide clinical triage and referral to appropriate Sheppard Pratt services or external services; coordinate inpatient admissions when assigned.
- Actively market Sheppard Pratt programs and services to internal and external groups.
- Complete written and online documentation requirements for admissions and referrals.
Requirements
- Bachelor’s degree in Psychology, Social Work, or related field of study.
- At least 1 year of progressively more responsible clinical experience.
- Strong interpersonal and analytical skills.
- Knowledge of IDX and/or Sunrise preferred.
Benefits
- Comprehensive tuition reimbursement program to support ongoing education and licensure/certification preparation.
- Comprehensive medical, dental, and vision benefits for benefit-eligible positions.
- 403(b) retirement match.
- Generous paid-time-off for benefit-eligible positions.
- Complimentary Employee Assistance Program (EAP).
- Generous mileage reimbursement program.
Pay
Pay is determined by years and level of related experience, among other factors.