Access Coordinator-Full Time-Days

Summary

Ensure optimum patient flow through the office; accurate and prompt entry submission of charges; initiation of new patient medical records; accurate, efficient scheduling of patient visits and timely submission of reports.

Major Job Functions

• Ensure completion of new patient information packet including consents, insurance forms and other clinical documents
• Verify and update computer system with patient demographic and insurance information
• Schedule appointments for follow-up visits and procedures in the computer system
• Determine the appropriate provider, length and time of appointment
• Accurately post charges in the computer system to the proper patient account
• Collect and post payments from patients and prepare patient receipts
• Maintain and responsible for cash drawer (batch) and balances and closes cash drawer
• Answer basic questions about patients’ bills and insurance
• Direct patients to appropriate clinical area
• Close and secure office at the end of shift

Minimum Qualifications

• High school diploma or equivalent required
• 1 year clerical experience required
• 1 year medical business office or significant public contact experience preferred

Knowledge, Skills, And Abilities Required

• Ability to deal with patients under stress
• Good planning and organizational abilities
• Speaking and hearing to converse with the public
• Office equipment skills

Physical Requirements

• Ability to see and read printed data and computer screens
• Manual dexterity
• Visual and auditory acuity to collect information
• Verbal communication skills
• Ability to lift, stoop, bend, kneel, reach and sit for extended periods of time

Required Licenses And Certifications

Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity