Access Coordinator (Full-Time/Day Shift)

About the role

The Access Coordinator serves as the first point of contact to patients, their families/representatives, outside agencies, and referrers to respond to inquiries for admission or referral. Collects and evaluates psychiatric, demographic and insurance data and determines the appropriate level of care needed.

Schedule

M‑F 7:30 am‑4 pm with rotating weekends.

Responsibilities

• Serve as the first point of contact to patients, their families/representatives, outside agencies, and referrers to respond to inquiries for admission or referral
• Collect and evaluate psychiatric, demographic and insurance data and determine the appropriate level of care needed
• Provide clinical triage and referral to appropriate Sheppard Pratt services or referral to external services and, depending on specific assignment, have primary responsibility for coordination of inpatient admissions
• Actively market Sheppard Pratt programs and services to internal and external groups
• Complete written and on‑line documentation requirements for admissions and referrals

Requirements

• Bachelor's degree in Psychology, Social Work, or related field of study
• At least 1 year of progressively more responsible clinical experience

Skills

• Strong interpersonal and analytical skills
• Knowledge of IDX and/or Sunrise preferred

Benefits

• A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
• Comprehensive medical, dental and vision benefits for benefit‑eligible positions
• 403b retirement match
• Generous paid‑time‑off for benefit‑eligible positions
• Complimentary Employee Assistance Program (EAP)
• Generous mileage reimbursement program

Pay

Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.