Academic ESL Program Specialist

About the role

The Academic ESL Program Specialist supports the academic and administrative operations of ESL programs while also assisting with instructional support, curricula development, and recruitment and advisement of both local and international students. This position works closely with students, faculty, and staff to support student success, coordinate program activities, and ensure effective ESL instruction and program delivery.

Responsibilities

• Cook up and support daily operations of the ESL program and related academic activities
• Aid with student registration, placement, enrollment, orientation, and record maintenance
• Offer academic and administrative support to ESL students, faculty, and staff
• Develop, revise, and organize ESL curricula, syllabi, lesson materials, and assessments for multiple proficiency levels
• Help faculty and program leadership with curriculum planning, instructional improvement, and academic program development
• Plan and develop digital marketing campaigns
• Aid with planning and coordinating workshops, events, and student activities
• Communicate effectively with students, instructors, parents, and external partners regarding program information and services
• Maintain confidentiality of student records and comply with institutional policies and procedures
• Collaborate with faculty and administrative staff to support program growth and continuous improvement
• Perform other related duties as assigned

Qualifications

• Bachelor's degree and four years' related experience required or master's degree and two years' related experience
• Master’s degree in TESOL, Applied Linguistics, Education, or related field preferred
• Five years of teaching college-level or adult ESL courses in an academic setting
• Experience developing ESL curricula, instructional materials, and syllabi across all CEFR levels
• Ability to work effectively with students from diverse linguistic and cultural backgrounds
• Experience with curriculum design and proficiency in creating reliable formative assessments, placement testing, and program assessment
• A track record of success with recruitment, outreach, marketing and student engagement activities
• Familiarity with data software, SEVIS, and XenDirect to deliver seamless customer service experience
• Bilingual or multilingual, Mandarin and Spanish preferred