Academic Program Specialist

Responsibilities

• Respond to emails received in the shared advising email box to minimize response times for advisors and to improve student communication.
• Process major changes in Banner and send confirmation of major change to the student.
• Process minor declaration in Banner and send confirmation to the student.
• Prepare internship applications.
• Organize student applications for internship review by site coordinators.
• Sit on the ARC committee to review applications for late withdrawal and late add with other Undergraduate Studies staff.
• Perform other duties as assigned.

Qualifications

• Minimum: High school diploma or equivalent, with four years of experience in office or administrative positions.
• Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.
• Four years of direct experience for a bachelor’s degree.
• Demonstrate the ability to coordinate and manage multiple projects simultaneously while meeting deadlines.
• Strong attention to detail and commitment to accuracy.
• Ability to work collaboratively and effectively as part of a team.
• Proficiency with Microsoft Office Suite and other computer applications.
• Excellent time management and organizational skills, with the ability to prioritize tasks and work independently.

About the Role

The Office of Undergraduate Studies is the central location for all undergraduate academic functions in the College of Public Health. This office centralizes student recruitment, pre and post admission advisement, monitoring of student progress and probationary status, certification of students for graduation, maintains student records and College academic files, implements, and evaluates college-wide academic policies related to undergraduates while operating our University wide undergraduate programs. The Office of Undergraduate Studies is led by the Associate Dean for Undergraduate Studies who is part of the Dean's leadership team. At the USF College of Public Health, diversity, inclusion and social justice are part of our Core Values, and we encourage applications from individuals who have demonstrated their commitment to these values.

Benefits

Working at USF With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF‘s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No. 1 among the state’s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.

About USF

The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF’s Division I athletics teams compete in the American Athletic Conference.

Compliance and Federal Notices

This position may be subject to a Level 1 or Level 2 criminal background check. Applicants have rights under Federal Employment Laws: The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. Family and Medical Leave Act (FMLA) Applicants for USF employment are entitled to request reasonable accommodation(s) in the application/interview process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process. Equal Employment Opportunity The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.