Academic Program Specialist

Job Summary

The Academic Program Specialist supports curricular initiatives and policies, serves as the primary point of contact for Health Sciences and Public Health undergraduate operations, and develops and maintains the Department's public presence through social media and other media.

Duties & Essential Job Functions

• Facilitates department projects by creating and documenting the process to implement projects; assisting department with policies and procedures; monitoring project progress; coordinating activities; communicating with vendors; identifying and resolving problems; making recommendations for management approval.
• Facilitates program objectives by providing support for curricular initiatives and policies; assisting department and department chair in monitoring student degree progress and supporting student success; reporting to the Department Chair on administering program policies and curriculum activity.
• Provides administrative support to the Department Chair by taking minutes during meetings; managing flow of documents during curriculum development process by maintaining a database to track changes and status of curriculum proposals.
• Supports class scheduling by documenting departmental class schedules as required by the university registrar; identifying scheduling opportunities and challenges, recommending solutions; supporting department chair in monitoring and analyzing enrollment and facilitating requested schedule adjustments.
• Maintains program budget by gathering and submitting information, scheduling expenditures, reconciling accounts; facilitating purchases for the maintenance of operations; reading, routing and answering correspondence; collecting, maintaining and prioritizing information; communicating with Department Chair regarding work flow.
• Acts as the point of contact for admissions, the college’s academic resource center, and other university offices regarding undergraduate policies and procedures.
• Updates department web content each semester, collaborating with the college marketing liaison to ensure timely and relevant content per department initiatives.

Required Education & Experience

• Bachelor degree and 2 years of program management experience.
• OR High school diploma or GED and 6 plus years of program management experience.

Preferred Education & Experience

• None preferred.

Knowledge, Skills & Abilities

• Knowledge of customer services techniques.
• Knowledge of strong people and organizational techniques.
• Knowledge of research techniques.
• Knowledge of interpersonal communication techniques.
• Knowledge of department specific computer software.
• Knowledge of curriculum and degree requirements.
• Knowledge of university programs.
• Skill in some or all components of Microsoft Office.
• Ability to balance multiple projects simultaneously.
• Ability to assume administrative functions as needed and make independent decisions regarding daily activities.

Physical Requirements

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.

Work Environment

• Indoors and sedentary.
• Subject to schedule changes and/or variable work hours.
• This role is an on campus, in-person position.
• No harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.

Employment Values Statement

Texas Christian University values Integrity, Engagement, Community, and Excellence in the workplace. TCU treats applicants and employees with fairness and respect. TCU hires and promotes individuals based on their qualifications and their commitment to making a positive impact on our student-centered community. TCU is an equal opportunity employer and follows all applicable employment laws.