Academic Advisor I

About the role

The Office of Undergraduate Studies is the central location for all undergraduate academic functions in the College of Public Health. This office centralizes student recruitment, pre and post admission advisement, monitoring of student progress and probationary status, certification of students for graduation, maintains student records and College academic files, implements, and evaluates college-wide academic policies related to undergraduates while operating our University wide undergraduate programs.

Responsibilities

• Provide timely and accurate academic advising for undergraduate students in the College of Public Health (specific major).
• Make recommendations regarding course selection and hours per term based on student's professional goals, interests, and previous academic performance to ensure timely graduation.
• Advise prospective and current students in the undergraduate major and minor.
• Perform basic statistical analysis and other mathematical calculations pertaining to advising (e.g. GPA, weighted averages, academic probation, etc.).
• Respond to student and university emails within 48 business hours.
• Interpret and apply SUS/USF/COPH policies and procedures as related to student advising to faculty, students, and staff.
• Maintain current knowledge of university policies and procedures, academic programs and other programs and services.
• Aid in conducting small and large group sessions with students face to face and/or virtually to analyze progress towards academic completion of requirements from the university, ensuring students are properly informed regarding specific requirements that must be met for graduation.
• Facilitate use of university systems such as Banner, Degree Works, Archivum, Civitas, and other platforms for advising and university initiatives.
• Evaluate AP/IB/AICE/CLEP scores and previous academic work of FYS and transfer students to ensure proper placement in USF courses and determine how course work will be applied towards satisfying academic requirements at USF.
• Communicate and clarify the results of course evaluations to students.
• Collaborate with advising team for Orientation procedures.
• Send outreach and pre-register incoming FYS students prior to their orientation to ensure they are registered in a first semester schedule.
• Outreach and meet with incoming transfer students prior to their orientation to provide a schedule.
• Deliver orientation presentation.
• Assist with the organizational and implementation of retention programs that provide the necessary resources to assist students (FYS and transfer) in achieving academic success and retaining them at USF.
• This includes, but not limited to, outreach to students regarding midterm grades, academic standing, holds preventing registration, participation in registration workshops, monitoring registration, Finish in Four (FIF) etc.
• Provide advising material and resources for students both via the web and paper form.
• Attend and participate in major recruitment activities for the college and admission events.
• Partake in trainings, presentations, and related conferences regarding advising.

Qualifications

• Minimum Bachelor’s degree related to the Advisor's specific responsibilities.
• 1+ year of experience in advising or related academic functions within higher education.
• Knowledge and experience with Florida's State University System (SUS) and USF policies and procedures;
• Banner and Oasis experience.

About Us

Working at USF With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF‘s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No. 1 among the state’s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.

Compliance and Federal Notices

This position may be subject to a Level 1 or Level 2 criminal background check. Applicants have rights under Federal Employment Laws: The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. Family and Medical Leave Act (FMLA) Applicants for USF employment are entitled to request reasonable accommodation(s) in the application/interview process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process. Equal Employment Opportunity The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.