Academic Advisor I

About the role

The Academic Advisor I, under supervision of a director, provides quality academic advising to current and prospective undergraduate students at Texas State University.

Responsibilities

• Provide accurate and consistent information about academic planning and degree requirements, pre-majors and admission requirements for majors
• Provide institutional assistance for students in major exploration, parallel planning, major change, major foreclosure, and other transitions
• Contribute to team goals in outreach efforts to at-risk student populations
• Clearly explain complex information related to institutional policies and procedures
• Cook up, plan, and prepare for advising sessions
• Engage with undergraduate students in-person, virtually, and over the phone
• Help undergraduate students define and develop realistic educational and career goals
• Maintain confidential student records through accurate and thorough documentation
• Maintain collaborative relationships with academic units and university partners
• Acknowledge and research student concerns, collaborate with appropriate stakeholders, and advocate for solutions with a commitment to fairness and integrity
• Refer undergraduate students to appropriate resources for assistance
• Participate in university efforts toward recruitment and retention such as Bobcat Day and New Student Orientation
• Provide recommendations for continuous improvement of advising services and integrate practices aimed at improving the student experience
• Commit to ongoing professional development and attainment of knowledge regarding industry advancements and best practices in academic advising
• Contribute to professional development initiatives for the Texas State Advising Network
• Provide clerical assistance as needed
• Other duties as assigned

Requirements

• Bachelor’s degree
• Experience working with college students or adolescents
• Demonstrated evidence of strong interpersonal, verbal, and written communication skills
• Attention to detail demonstrated in application, resume, and cover letter
• Demonstrated interest in working with a varied student population

Preferred Qualifications

• Professional experience working with students in a college of university environment
• Evidence of commitment to student success
• Familiarity with trends and current issues in higher education
• Advanced degree or hours toward advanced degree