911 DISPATCH – TELECOMMUNICATOR

Chippewa County is currently accepting applications for a 911 Telecommunicator position within the Sheriff’s Department. This role offers the opportunity to work with a highly skilled Communications Center team providing emergency and non-emergency services to the communities of Chippewa County. All law enforcement, EMS, and fire agencies within the county are dispatched through this center, which operates 24 hours a day, 7 days a week.

Schedule

• 12-hour shifts: day (6:00 am – 6:00 pm) or night (6:00 pm – 6:00 am), including weekends, holidays, overtime, and emergency call-ins.
• Shift assignments are based on staffing needs and managed through a seniority-based process.
• Candidates must be willing to work days, nights, weekends, and holidays.

Responsibilities

• Provide emergency and non-emergency dispatch services for law enforcement, EMS, and fire agencies.
• Utilize GPS and GIS data to locate county landmarks, roads, and businesses.
• Respond calmly and efficiently in high-stress situations.
• Maintain professionalism and respect while serving the community and team members.

Requirements

• High school diploma or GED equivalent.
• Valid driver’s license.
• Time System Certification required within one year of hire.

Preferred Qualifications

• Previous emergency services dispatch experience or 911 training.
• Experience working in a 24/7 environment.
• CPR Certification and Emergency Medical Dispatch Certification.

Pay

• Starting wage: $25.55 – $27.77 per hour, depending on qualifications.
• Maximum wage: $33.32 per hour.
• Night shift differential: Additional $1.00 per hour.

Benefits

• Health Insurance: High-deductible plan ($3,000 single / $6,000 family) with low monthly premiums through AmeriBen (Anthem BluePreferred Network). Includes Near-Site Clinic at ReforMedicine with $0 cost for office visits, physicals, labs, and physical therapy at Doctors of Physical Therapy.
• Retirement: Wisconsin Retirement System pension.
• Additional Benefits: Dental, vision, life insurance, flexible spending, dependent care, accident insurance, critical illness, and disability insurance.
• Paid Time Off: 7.09 hours earned bi-weekly.

For more details on benefits, visit Chippewa County Employee Benefits.