879129 - EMPLOYMENT SECURITY REPRESENTATIVE II - 40047168

Your Specific Responsibilities

• Affords assistance to employers in the Region as part of the economic development efforts for South Florida listing job openings in EmployFlorida.
• Marks management services functions (i.e. recruitments and pre-screening) and programs (i.e. OJT, EWT, and Tax Credits) to employers in the region.
• Informs employers about labor market information, job qualification employers demands (job criteria) and training opportunities available and refer as appropriate.
• Refers job seekers to employers and performs placement services as required to foster and further economic development in our Region.
• Ensures that the job orders in EmployFlorida are in compliance with COM and EEO requirements.

Required Knowledge, Skills, and Abilities

• Knowledge of the labor exchange process.
• Knowledge of the methods of data collection.
• Knowledge of the EmployFlorida and other web-based self-help products offered through our services.
• Computer application skills and working knowledge/experience using Microsoft applications.
• Ability to promote and market Career Center.
• Ability to communicate clearly and effectively in individual and group settings, both verbally and in writing.
• Ability to work effectively as part of a team.
• Ability to utilize problem-solving techniques.
• Knowledge of the principles and techniques of effective customer service and the ability to provide excellent customer service.
• Ability to deal with the public in a tactful, courteous, and effective manner.
• Ability to establish and maintain effective working relationships with others.
• Ability to work independently by planning, organizing, and coordinating work assignments.
• Ability to understand and apply applicable rules, regulations, policies and procedures.
• Ability to conduct effective interviews.
• Ability to record, collect, evaluate and analyze data.
• Ability to make presentations in group or individual settings.
• Ability to read and understand reports, documents and other written materials.

Qualifications

• The incumbent must possess or obtain certification as a workforce Professional (Tier 1) within 12 months of employment in the position.
• Required to travel locally and must furnish own transportation.