EMPLOYMENT SECURITY REPRESENTATIVE II - 40044101

About the role

This position performs professional and administrative work in a workforce career center setting, providing services to job-seekers and/or employers. This position specializes in providing individual or group vocational or employment counseling services in a One-Stop Center responsible for providing individualized or group specialized counseling services to targeted/contracted groups (e.g., dislocated workers, veterans, welfare transition participants, etc.) using standardized counseling techniques which will assist customers in deciding on vocational goals and employability plans for entrance into employment.

Responsibilities

• Provide job placement assistance and refer customers to job openings, training opportunities, and other employment-related services as appropriate.
• Provide labor market information, orientations, and/or other employment-related subjects and refer customers to supportive services as appropriate.
• Absorb and assess customer needs, job skills, education, knowledge, and abilities.
• Conduct comprehensive and specialized assessments of eligible persons and develop an individual employment plan to identify the employment goals, appropriate objectives, and services for participants that will lead to sustained careers and lasting self-sufficiency as needed.
• Perform work and record activity and customer information in the current database system.
• Maintain job openings and verify referral results with employers.
• Provide instructions and assistance to customers utilizing services, systems, and information available in the Resource Room, along with other related computer data and programs.
• Perform other duties as required by supervisors at the local organization.

Requirements

The incumbent must possess or obtain certification as a Workforce Professional Tier 1 within 60 days of employment in the position. Knowledge of Microsoft applications including Word, PowerPoint, and Excel. Required to travel locally and must furnish own transportation.

Qualifications

• Minimum: A Bachelor’s degree from an accredited college or university in Business, Human Services, Education, or a related field.
• Preferred: Professional or nonprofessional experience in areas related to employment security, interviewing, counseling, job placement, aptitude testing and assessments, job development, or job analysis may substitute on a year-for-year basis for the preferred college education.
• Knowledge of state workforce development databases and ability to utilize the Internet to conduct research and obtain data.
• Registered in EmployFlorida.

Skills

Ability to promote and market the department and the Career Center. Knowledge of the principles and techniques of effective communication and the ability to communicate clearly and effectively in individual and group settings, both verbally and in writing. Knowledge of the basic principles of counseling and case management. Working knowledge/experience using Microsoft applications, including Word, Excel, and PowerPoint. Ability to understand and apply applicable rules, regulations, policies, and procedures. Ability to work effectively as part of a team, and establish and maintain effective working relationships with others. Ability to utilize problem-solving techniques. Ability to deal with the public in a tactful, courteous, and effective manner. Ability to conduct effective interviews. Ability to listen effectively. Ability to work independently by planning, organizing, and coordinating work assignments. Ability to prepare reports to include recording, evaluating, and analyzing data.

Benefits

State Group Insurance coverage options (health, life, dental, vision, and other supplemental options). Retirement plan options, including employer contributions (www.myfrs.com). Nine paid holidays and a Personal Holiday each year. Annual and Sick Leave Benefits. Student Loan Forgiveness Program (eligibility required). Flexible Spending Accounts. Tuition Fee Waivers (accepted by major Florida colleges/universities). Ongoing comprehensive training provided. Career Growth. Highly skilled, professional environment.

Pay

$37,080.00/Annually

Schedule

N/A