878192 - GOVERNMENT OPERATIONS CONSULTANT II - 40032051

Specific Responsibilities

Provides direction, guidance and technical assistance for workforce programs which includes the development of appropriate training and providing the training as needed.

Conducts research of federal and state statutes, regulations and other governing authorities to develop, review and update programmatic policies, procedures, guidelines, and state and local plans. Evaluates the impact of statutes, regulations and governing authorities on operations, identifies potential problems, and recommends appropriate action.

Provides guidance and assistance to agency management, program administrator and staff in the management and operation of programs and responsibilities. Consults with management on the development and implementation of training and technical assistance to improve workforce program outcomes.

Investigates, assesses, analyzes, and makes recommendations to resolve issues and problems presented by management staff. Consults with staff members to develop solutions for programmatic operational problems.

Participates in quality assurance reviews, assists with or prepares reports, and follows up on concerns. Provides feedback on updating quality assurance tools, as needed. Participates in data validation on site reviews, as needed.

Required Knowledge, Skills, and Abilities

• Knowledge of the methods of data collection and analysis.
• Knowledge of basic management principles and practices.
• Ability to organize data into logical format for presentation in reports, documents, and other written materials.
• Ability to utilize problem-solving techniques.

Qualifications

• Travel is required.
• Bachelor’s degree from an accredited college or university or four years of equivalent work experience that is relevant to this position.
• Experience providing direction, guidance and technical assistance for workforce programs or other state or federally funded programs.
• Experience researching federal and state statutes, regulations, and other governing authorities in a professional or academic setting.
• Experience providing training to external audiences for a state or federally funded program.
• Direct experience with workforce programs such as SNAP E&T, Welfare Transition and Workforce Innovation and Opportunity Act.
• Business writing experience in a professional or academic setting.

Pay

$42,776.88 – $55,000.00 Annually

About the Agency

FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

Our Organization and Mission

We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

The Work You Will Do

The Government Operations Consultant II (Statewide Program Consultant - SNAP E&T) is a member of the Policy and Guidance Unit for the Welfare Transition (WT) and Supplemental Nutrition Assistance Program (SNAP) Employment & Training (E&T) programs within the Division of Workforce Services, Bureau of One-Stop and Program Support. This position conducts advanced-level professional work related to researching and writing policy and procedural guidance for SNAP E&T program operations; providing in-person and virtual training; responding to program related inquiries; and providing technical assistance regarding program requirements. The incumbent in this position is expected to function with a great deal of independence and high-quality organizational skills.

The Difference You Will Make

This position plays a pivotal role in providing policy guidance and training to all our Local Workforce Development Boards (LWDBs) throughout the State of Florida. The staff is responsible for assisting the programmatic needs of all LWDBs and support compliance requirements set forth by Federal and State Partners.

Where You Will Work

Tallahassee is Florida’s Capital City and continues to grow by attracting development and new businesses. Tallahassee is a mid-sized city in the heart of Florida’s Big Bend. FloridaCommerce’s main office is located in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state’s Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state’s annual budget. Being in Tallahassee will guarantee you an experience vibrant with a unique experience, professional growth, entertainment, and culture.

Benefits

• State Group Insurance coverage options (health, life, dental, vision, and other supplemental option)
• Retirement plan options, including employer contributions (www.myfrs.com)
• Nine paid holidays and a Personal Holiday each year
• Annual and Sick Leave Benefits
• Student Loan Forgiveness Program (Eligibility required)
• Flexible Spending Accounts
• Tuition Fee Waivers (Accepted by major Florida colleges/universities)
• Ongoing comprehensive training provided
• Career Growth
• Highly skilled, professional environment