2South Inpatient Psych Unit Secretary BWFH

We need to output HTML fragment with sections: headings using

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where posting has real specific content. We must not repeat job title as heading. Remove boilerplate, navigation, EEO, etc. Keep all substantive info. We need to parse the posting. Key sections: - About the role: maybe summary? The posting includes "Job Summary" and description. Could be "About the role". Use

About the role

then

with summary. - Responsibilities: The "Essential Functions" list many duties. Could be Responsibilities. Use

Responsibilities

then

• each duty. - Requirements: Qualifications, Education, Licenses and Credentials, Experience, Knowledge, Skills And Abilities. Could be Requirements or Qualifications. The instruction says use headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content accordingly. We have Education, Experience, Knowledge, Skills And Abilities. Could split: Qualifications heading for education/licenses; Skills heading for knowledge, skills, abilities. Requirements maybe for experience? But we can decide. We must not create sections with filler. Must include only if real content. We have Pay Range: $18.44 - $27.39/Hourly. So include Pay section. Schedule: details: Per Diem: 16 shifts in 6 months. At least 1-2 weekend shifts a month. 8 hour shifts minimum. Weekend and Holiday Rotation. Also Scheduled Weekly Hours 0, Work Shift Rotating. So include Schedule. Benefits: The posting mentions "In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs". That's generic but mentions benefits. It's not specific like health insurance etc. But it's still a statement about benefits. Should we include Benefits section? The instruction: never create Benefits sections unless posting actually states them. It does state "comprehensive benefits". That's a statement, albeit vague. Probably we should include Benefits section with that sentence. We must not include boilerplate like EEO, etc. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep details like specific duties, etc. We need to format as HTML fragment only. Let's extract duties from "Essential Functions" and other sections. Essential Functions broken into categories: Provision of a Safe Environment, Service, Organizational Ethics, Management of Resources/supplies and unit based needs, Management of Information, Collaborative Interdisciplinary Care, Patient/Family Education, Competency, Quality Improvement, Patient Care. We need to list each duty as
• . Could combine all bullet points. We must not lose any detail. Might be long but okay. We'll produce
  • each duty sentence. We need to be careful not to duplicate lines. Let's extract each duty: From Provision of a Safe Environment: - Assists in maintaining a safe environment and intervenes appropriately. - Identifies and/or initiates appropriate follow up for any safety issue. - Utilizes judgment in implementing physician orders in a safe and conscientious manner, notifying charge nurse immediately of any concerns. Service: - Ensures patient and family member’s needs and expectations are met in a timely and caring manner. - Maintains the C.A.R.E. standards with focus on communication, appearance and respect. - Works collaboratively as a member of the Patient Care Team and takes a proactive role in ensuring the smooth and efficient operation of the unit. Organizational Ethics: - Maintains and promotes the mission and values of the organization. - Maintains confidentiality of all patient information. - Respects and supports a culturally diverse staff and patient population. - Utilizes the proper procedures address patient or family’s concerns by notifying the Nursing Director/supervisor or clinical leader. Management of Resources/supplies and unit based needs: - Orders, expedites and distributes unit, clerical and patient care supplies as directed by the Nursing Director to assure par levels required of efficient operations. - Orders supplies (including Workflow One) necessary for the unit as described by the Nursing Director through eBUY. - Maintains work area and office equipment in neat and functioning order. - Initiates and tracks appropriate Facilities, Bio Med, Housekeeping, and IT related problems/replacements/ requests or work orders. - Notifies Biomed department of malfunctioning equipment and arranges repair requests and for the equipment to be returned to the department. - Assists Nursing Director to manage and facilitate unit projects. - Acts as a liaison and assists in problem solving with ancillary services and all other departments which provide services or have an effect on unit activities. - Provides back-up coverage for patient transport, including escorting discharge patients/families. Management of Information: - Answers, coordinates and manages all phone calls to the unit in consultation with the charge nurse. - Takes accurate messages and ensures their delivery to the appropriate staff in a timely and professional manner. - Places pages and phone calls upon request of clinical staff. - Participates in shift-to-shift handoff communication by giving or receiving hand of report to/from the incoming/outgoing unit secretary and charge RN. - Coordinates and notifies appropriate staff regarding all paperwork coming onto the unit including fax referrals. - Maintains all patient medical records per hospital policies and procedures in a neat and orderly manner; properly label each page and file testing results and other information in individual medical records accurately and in a timely manner. - Schedules patient diagnostic tests, appointments, and consults upon the direction of physician or RN. - Coordinates logistics of patient discharge including transportation, equipment, etc. - Performs clerical duties to admit, transfer, and discharge patients with the use of bed management system. - Make certain that the patient record/chart, information plate and/or labels, personal belongings, and other pertinent information accompany the patient on transfers. - Enters, updates or prints data reports as appropriate including: - Bed management system in a timely manner to reflect current unit activity. - Diet order sheets ready for pick-up by food and nutrition services. - Advance Care Directives and Patient Code Status in the chart each shift. - Medication Reconciliation and Restraint reports and provides them to the physician or RN as a reminder to reorder restraints or update/complete medication reconciliation each shift. - Quadramed assignment sheet and provides to the charge nurse prior to the beginning of each shift. - Recovery charges, and or billing information as indicated. - Checks the quadramed list by 11:30am and notifies the charge nurse of any unclassified in-patients as well as reminding staff to complete their quadrameds. - Copies patient charts and other materials as requested. - Utilizes Meditech system to: access and update administrative data screens, to enter transport requests, enter PASSPORT orders, print specimen labels, print kardexes, print medication administration report. - Requests and maintains old medical records as needed. - Anticipates discharges and transfers and calls them to admitting/nursing supervisor when discharges are known and inputs any tentative discharges in bed management system. - Updates charge nurse/clinical leader, admitting and nursing supervisor of admissions, discharges, and transfers on 7-3 and 3pm-11pm shifts and inputs any tentative discharges in bed management system. - Communicates with healthcare team members via VOCERA communication device. - Performs all other duties as assigned. Collaborative Interdisciplinary Care: - Interacts with all members of health care team to provide interdisciplinary patient family centered care. - Answers patient call lights and communicates patient request to appropriate clinical staff. - Provides clerical support to unit staff as needed. - Floats to other pods or units as requested by Nursing office and functions appropriately as reported by staff. Patient/Family Education: - Receives and orients visitors to unit/department in a professional manner, projecting a positive public image with use of the C.A.R.E. standards. - Provides all patients and families with basic information for unit operation. Competency: - Maintains compliance with hospital, unit secretary specific competencies. - Identifies and actively seeks out unit and/or service-related continuing education classes. - Orients or precepts new personnel as assigned and acts as a resource for other professionals, patients, and significant others on the unit. - Responds to staffing needs of the healthcare team by cross-training and floating to other units. - Attends staff meetings and/or read staff meeting minutes to keep current with unit and organizational updates or changes. - Attends the annual Safety Fair. Quality Improvement: - Understands unit specific quality indicators. - Participates in Quality Improvement Projects and Committees as directed by the Nursing Director. - Participates in Service, Excellence, and Quality (SEAQ) programs for example, Falls Team, Patient Safety Committee, Pain Management Team. Patient Care: - Responds to patient and family care by answering patient call lights and telephone in a timely manner. - Coordinates patient communication through a variety of general reception and clerical duties. Now Qualifications/Education etc: Education: - High School Diploma or Equivalent required and Associate's Degree preferred. - Can this role accept experience in lieu of a degree? No. Licenses and Credentials: (none listed? maybe none) Experience: - Experience in medical, customer service setting 1-2 years preferred. - Knowledge of Medical Terminology preferred. - Computer knowledge of Microsoft Office strongly. Knowledge, Skills And Abilities: - Staff adheres to all I C.A.R.E. Standards. - Excellent interpersonal skills to interact effectively with patients, visitors, and hospital personnel. - The ability to work as a team member, promoting a caring and collegial attitude toward fellow employees. - The ability to work under stressful conditions, adapting to the changing pace on the unit, frequent interruptions, emergencies, and acutely ill patients. - Ability to work independently, with well developed organizational skills in order to prioritize tasks. - Demonstrated verbal and written communication skills to effectively interact with staff through voice mail, e-mail, etc. - Demonstration of flexibility and willingness to adapt to diverse role as a member of the unit based patient care team. - Must be able to demonstrate the knowledge and skills necessary to provide indirect care appropriate to the age of the patients served on his/her assigned unit. - The age of patients on this unit range from Adolescent to Geriatric. - Ability to sit and/or stand for an extended period of time. - Ability to assist lifting and carrying up to 20 lbs. - Ability to assist with the transportation of patients on and off the pod. - Demonstrated customer service skills. Additional Job Details: - Per Diem: 16 shifts in 6 months. - At least 1-2 weekend shifts a month. - 8 hour shifts minimum. - Weekend and Holiday Rotation. - Remote Type: Onsite. - Work Location: 1153 Centre Street. - Scheduled Weekly Hours: 0. - Employee Type: Per Diem. - Work Shift: Rotating (United States of America). - Pay Range: $18.44 - $27.39/Hourly. - Grade: SF1125. Benefits statement: "In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth." We'll include Benefits section with that sentence. Now we need to decide headings. We have: - About the role: could use the Job Summary paragraph: "Under the supervision of the Nursing Director and as a member of the Unit Based Patient Care Team, the unit secretary performs a wide range of secretarial duties and coordinates unit/floor procedure to ensure professional and efficient operation of the department in providing quality patient care." We could also include the first paragraph about Mass General Brigham mission? That's generic but maybe part of About the role. However instruction: do not repeat job title as heading; we can include mission as part of About the role? It's generic but maybe considered boilerplate? It's about the organization, not the role. Might be considered boilerplate but