Unit Secretary-Inpatient

About the role

The Unit Secretary-Inpatient works under the direct supervision of a registered nurse, performing secretarial and receptionist duties that contribute to the smooth operation of the assigned unit/department providing patient-centered care.

• Greets and screens the public upon arrival to the unit/department.
• Recognizes potentially dangerous situations with visitors, patients, and families and takes appropriate action.
• Assists with facilitating optimal patient flow and coordinates diagnostic testing as ordered by the physician or nurse practitioner.
• Maintains supplies, equipment, and forms.
• Utilizes interpersonal skills to maximize customer service, safety, and professionalism.
• Contributes to a work environment of caring and cooperation among a culturally diverse workforce and patient/visitor population.
• Performs other duties as needed.

Requirements

• High School Diploma or General Education Development (GED) required.
• Minimum one year of unit secretary experience preferred.
• Completion of one year of college or minimum of one year of experience in the medical field preferred.

Skills

• Basic knowledge of medical terminology, Health Insurance Portability and Accountability Act (HIPAA), and patient rights.
• Able to read, write legibly, and speak in English (Spanish preferred).
• Effective communication and professional interaction with others.
• Proficient in using computers, printers, and necessary software programs.
• Ability to operate and troubleshoot equipment required for the position.
• Perform unit secretarial and clerical activities.
• Assertive and consistent in following policies.
• Work calmly and respond courteously under pressure.
• Accept and follow directions.
• Perform basic math functions.
• Manage multiple assignments effectively.
• Organize and prioritize workload.
• Collaborate with the nurse in charge to problem solve.
• Recall information with accuracy.
• Pay close attention to detail.
• Function within scope of practice.
• Distinguish colors, hear sufficiently for general conversation in person and on the telephone.
• Identify and distinguish various workplace sounds.
• See adequately to read computer screens, medical records, and written documents necessary for the position.

Qualifications

• Basic Life Support (BLS) Certification through the American Heart Association (may be obtained during orientation).

About Us

Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork, and wholeness.

Loma Linda University Health is a Seventh-day Adventist, faith and values-based Christian institution. Candidates must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities.