Unit Secretary, Outpatient

About the Role

Frye Regional Medical Center, part of Lifepoint Health, is seeking a Unit Secretary to join our team. This role is vital to making communities healthier by supporting exceptional patient care. Our facility is a 355-bed acute care hospital with over 1,500 professional and clinical staff, offering a broad range of inpatient and outpatient services.

Schedule

Monday - Friday, 8:00 AM - 5:00 PM (Day Shift)

Responsibilities

• Demonstrate understanding of hospital/departmental specific policies and procedures.
• Greet and escort patients, families, and visitors to appropriate areas of the hospital.
• Understand patient safety procedures, including those related to restraints, seizures, and fall precautions.
• Adhere to patient safety procedures when involved in patient transport.
• Assist in the discharge planning process by collecting appropriate information, communicating with agencies, and scheduling procedures.
• Schedule admissions, create reservations, and assign beds in the system as appropriate.
• Respond to patient call lights and triage simple versus complex requests; may assist licensed staff and C.N.A as directed.
• Perform basic guest relation tasks such as arranging guest trays, collecting/securing/locating patient valuables, providing consent forms, and making family accommodations.

Requirements

• High School Diploma or GED.

Benefits

• Financial & Career Growth: Tuition assistance for higher education and certification, loan assistance, and a 401(k) retirement package with company match.
• Employee Well-being: Mental, physical, and financial wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Professional Development: Ongoing learning and career advancement opportunities.