Hospital Unit Secretary
About the role
At HCA Healthcare Trident Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. This position is in our MedSurg Transition of Care Unit. As a Unit Secretary, you will play a vital role in delivering exceptional care every day. You will create a welcoming, organized space where patients and families feel valued and informed. You will use clear, compassionate communication and attention to detail to keep the unit running smoothly and caring for others like family – one shift at a time. Founded in 1975, HCA Healthcare Trident Hospital has been serving patients and families throughout Berkeley, Charleston, and Dorchester Counties for 50 years. As a 320+ bed Level II Trauma Center, HCA Healthcare Trident Hospital provides comprehensive healthcare services, advanced specialty care, and 24/7 emergency treatment, earning recognition as the #1 Trauma Center in the Lowcountry. Key Highlights: award-winning Heart Center, home to the South Carolina Institute for Robotic Surgery, comprehensive breast health services through the Trident Breast Care Center, features the Joseph M. Still Burn Clinic, the region’s only outpatient burn clinic for patients of all ages, provides 24/7 Hospitalist and Intensivist coverage, Healthgrades Five-Star recipient for cardiovascular care, neurosciences, critical care, and patient safety outcomes. Expanded Emergency Access: In addition to emergency departments at Trident Medical Center and Summerville Medical Center, the health system operates four freestanding emergency rooms (FSERs) offering 24/7 emergency care: Brighton Park Emergency (Summerville), Centre Pointe Emergency (North Charleston), James Island Emergency (Charleston), Moncks Corner Medical Center (Berkeley County), Long Point Free Standing ED coming soon! Together, these facilities provide convenient, around-the-clock access to emergency services across the greater Charleston region. "Good people beget good people."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder. We are a family 270,000 dedicated professionals!
Responsibilities
- Greeting and guiding patients and visitors with warmth and professionalism, offering updates, and ensuring they feel informed and supported
- Maintaining patient records accurately, entering physician orders, and protecting patient information
- Handling all communications between incoming calls and care team members promptly and clearly to keep the unit connected
- Keeping the environment clean, organized, and well-stocked to promote safety and comfort
- Taking initiative to solve challenges, support daily operations, and foster a culture of respect and teamwork